Benefits & Wellness Coordinator

Expected Hourly Pay Rate:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

Under general supervision of the Benefits Supervisor, the Benefits and Wellness Coordinator coordinates and administers employee benefits programs, including health, dental, vision, and wellness initiatives. This role involves providing administrative support to the functions of the benefits department, ensuring the effective delivery of benefits services, and offering support and guidance to employees on benefit-related matters. Additionally, the coordinator will assist in promoting wellness programs that enhance employee health and well-being, collaborate with vendors, track program effectiveness, and contribute to communication efforts to ensure employees are informed about available benefits and wellness resources. This role will also maintain benefits files and make sure that they are up to date.

Benefits Wellness Coordinator JOB FLYER

Essential Duties And Responsibilities

Within a team environment, this position will perform the following responsibilities:

Benefits Administration (40%)

• Maintain and apply knowledge of benefits plan carriers and insurance coverage information and requirements regarding eligibility.
• Answer and respond to general benefits questions, phone calls, and emails from internal and external customers regarding benefits issues, rules, and regulations; screen and direct calls and take or relay messages.
• Respond to general benefits carrier requests for demographic and coverage related information on employees.

Leave of Absence & Reasonable Accommodations (10%)

• Enter simple leave data in leave software system as needed
• Send the initial leave emails/IT requests and complete internal processing forms.
• Create electronic leave files and update leave log on leaves they are working on as necessary.
• Process semi-monthly timesheets for employees on leave and communication to payroll accordingly.

Administrative Duties (25%)

• Effectively communicate workflow between other members of the Benefits Team.
• Maintain confidentiality of employee information and communications.
• Work on special projects as assigned regarding benefits, workers compensation, leaves, and safety.
• Organize and maintain all benefits related files and filing to keep the files current at all times.
• Set-up meetings: Quarterly Safety Committee, Bi-Annual Workplace Violence Prevention Program Committee, reasonable accommodation, ergonomic assessment, other Benefits Team meetings or training sessions.

Worker's Compensation/Safety (10%)

• Send Worker's Compensation Packets to employees with new claims.
• Follow-up on receipt of Incident Form, DWC-1 Forms, and other required documentation
• Create electronic Workers Compensation files.
• Generate Worker's Compensation Wage Statements from Workday and provide to claims adjusters.
• Enters work injury data on Worker's compensation and OSHA logs throughout the year.

Wellness Initiatives (10%)

• Coordinate the administrative tasks related to the Wellness Program
• Plan and communicate the wellness webinars in partnership with the different carriers
• Lead the wellness challenges including the communication and tracking of participation

COVID-19 Cases (Temporary) (5%)

• Processes initial intake of COVID-19 Case and follow up with employee and/or supervisor to obtain all required information.
• Creates a COVID-19 file for each case and adds all correspondence as required.
• Updates the COVID-19 Case Log and the Exposure Notification Tracking Log as appropriate.

When COVID-19 Cases subside, this position will take on additional responsibilities TBD in the area of benefits, leaves, worker's compensation, and administration.

• Scan benefits hard copy files and create and file in electronic benefits files.

Non-Essential Duties And Responsibilities

These duties include tasks that are required and comprise less than 5% of daily functions for this job:

• Participate in departmental, agency and professional meetings and workgroups, as assigned.
• Communicate with executives and division/department heads, as needed.
• Attend appropriate trainings, meetings, and seek out developmental opportunities.
• Complete additional special projects and other duties as assigned.

Job Specifications

Minimum Required

• Education: BA/BS in Business, Human Resources, or related field from four-year College or University or equivalent (equivalent experience may be considered)
• Experience: A minimum of 3 years of progressive experience in benefits administration, human resources, or related role.
• Professional/Technical Certifications: n/a
• Technical Requirements:
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Experience with UKG Pro/Benefits Prime and/or Leave Source Qcera Experience preferred.

• Bilingual Required: N/A
• Behavioral:
  • Must have intermediate knowledge of general office procedures with the ability to demonstrate excellent organizational, data entry, and computer skills.
  • Demonstrate effective listening, verbal, written communication skills, and ability to work with the public.
  • Must have excellent organizational and time management skills by displaying the ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; develop realistic action plans and have meticulous attention to detail and knowledge of general office procedures.
  • Must demonstrate excellent customer service skills in working with external and internal customers.
  • Ability to exercise discretion and apply good judgment in making decisions, ability to effectively work independently and take initiative. Displays willingness to make effective decisions; exhibit sound and accurate judgment by supporting and explaining reasoning for decisions; includes appropriate people in decision-making process; and making timely decisions.
• Travel: n/a
• Work Schedule: Full time, typically M-F, overtime may be required.
• Work environment: Hybrid, in office 3 days per week, working in an office work environment; ambient temperature and noises, indoors
• Background & Health Clearance Requirements:
  • Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting.
  • Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
  • Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22, *101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
  • MVR / DMV clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required.
  • Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
  • CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 - 1596.866)
  • Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.