Associate Data Analytics - Business Intelligence

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Data and Analytics (DnA) is a dynamic team of over 400 experts, including data scientists, engineers, decision scientists, and analysts, dedicated to empowering every decision-maker at Salesforce with timely, trusted data, and actionable insights. Our diverse global team collaborates with executives, product managers, designers, developers, user researchers, marketers, and sales strategists across all our Cloud businesses. We focus on discovering growth opportunities, optimizing processes, and driving data-informed product, customer, sales, and enterprise strategies. By creating data-driven product experiences and actionable insights, we enable our stakeholders to maximize product adoption and revenue.

Role Description:

The Associate Data Analytics - Business Intelligence position will be responsible for delivering insights, conducting adoption tests, and working with senior BI engineers and a cross-functional team to productize these insights. This person will play the role of a data analyst working with the strategy and growth analysts, data science and data engineers to provide insights to help support product and business growth. They will help design, develop & maintain visual display of all the mission critical data sets generated by the DnA team for statistical and machine learning computational requirements. This person will also play the role of "Data Artist", making an impact by storytelling with data in summarizing, profiling, sampling, visualizing and analyzing terabytes of data. So if you are passionate about data and its analysis using Visualizations then you will love working in this team.

The BI Engineer will work closely with various functional groups on projects involving data discovery, assessing data samples, massaging and preparing data for hypothesis testing and machine learning algorithms.

This role has the overall responsibility for establishing and evangelizing BI and data visualization services in support of analysts and data scientists with Data and Analytics org. The BI Engineer plays a critical role in enabling the ability to bring order and insight to the data. This role reports directly to the Senior Director of Enterprise Analytics.

Responsibilities:

• Design, build and maintain dashboards and interactive reports in Tableau Cloud, Tableau Next and Salesforce Einstein Analytics.

• Partner with enterprise analysts, engineering and other stakeholders to understand business use case needs for insights & analytics.

• Help architect, develop, validate and communicate BI solutions such as reports, dashboards, KPIs and alerts.

• Document standards and procedures for best practices for visual intelligence design & development.

• Able to identify data gaps, improve quality of data and integrate data from several data sources to perform in-depth analysis for product insights.

• Translate numbers, trends and data to consumable insights - both explanatory and exploratory.

Job Requirements:

• A related technical degree required.

• 1-2 years of Data Visualization experience using Tableau and similar tools.

• 2 years of experience using Big data technologies like Hadoop, Pig, Hive, HBase, Spark.

• Expert knowledge of Oracle SQL and Nosql tools for data analysis, report development and performance tuning.

• Ability to quickly learn and gain a deep understanding of SFDC business processes.

• Ability to perform thorough analysis of complex data, draw sound conclusions, and devise actionable strategies.

• Expert in the visual representation of complex information for driving business impact.

• Subject Matter Expert and Evangelist on enterprise data, visualization, data analysis, data modeling, SQL constructs and workload management.

• Creative mind, strong passion for User Experience.

• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.

• Detail oriented with proven analytical, problem identification and resolution skills.

• Ability to work effectively in an unstructured and fast-paced environment, and have a high degree of self-management with clear communication and commitment to delivery timelines.

• Proven interpersonal, communication and presentation skills - must be able to explain technical concepts and analysis implications clearly to a wide audience.

• Experience in the use of open source software.

Benefits / Perks

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

Salesforce Information:

Check out our Salesforce Engineering Site.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.