Director, Learning Experience

Work Location Type:Onsite

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com.

Compensation

The anticipated base pay compensation range for this position is$145,700to$245,800.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 23 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Summary:

The Director of Learning Experience is a strategic leader responsible for designing, implementing, and evaluating comprehensive learning and development programs that leverage modern technology and innovative learning practices to enhance the skills, knowledge, and leadership capabilities of our employees. This role will drive a culture of continuous learning, fostering employee engagement and supporting the organization's strategic goals. The Director will partner with senior leadership, HR, and other stakeholders to identify learning needs, develop cutting-edge solutions, and measure the impact of development initiatives, with a strong emphasis on digital learning and data-driven insights.

You Will:

Strategic Leadership & Digital Transformation:

• Develop and implement a comprehensive learning and leadership development strategy aligned with organizational goals, with a focus on integrating digital learning tools and platforms.
• Serve as a strategic advisor to leadership on learning and development best practices, emerging technologies, and digital learning trends.
• Anticipate future learning needs and proactively develop programs that leverage technology, such as AI-powered learning and microlearning.

Modern Program Design and Development:

• Design and deliver engaging and effective learning programs, including blended learning solutions, personalized learning paths, and social learning platforms.
• Develop leadership development programs for all levels of management, focusing on key competencies and leadership behaviors, delivered through a mix of digital and in-person experiences.
• Utilize instructional design principles, adult learning theories, and modern learning methodologies (e.g., agile learning, design thinking) to create impactful and engaging digital learning experiences.
• Select and manage external vendors and consultants, particularly those specializing in learning technology and digital content creation.

Implementation and Facilitation (Tech-Enabled):

• Oversee the implementation of learning and development programs, ensuring seamless integration with existing technology infrastructure and smooth delivery across digital platforms.
• Develop and maintain a robust digital learning resource library and knowledge management system.

Data-Driven Evaluation and Measurement:

• Establish metrics and evaluation methods to measure the effectiveness of learning and development programs, with a focus on analyzing data from learning management systems (LMS), learning analytics platforms, and other digital tools.
• Utilize data analytics to provide insights into learner engagement, program effectiveness, and ROI.
• Continuously improve programs based on data-driven feedback, user analytics, and evaluation results.

Team Leadership:

• Lead and develop a team of learning and development professionals, fostering a culture of innovation and continuous improvement in the use of learning technology.
• Manage the learning and development budget, prioritizing investments in digital learning tools and platforms.

Grainger Leadership:

• Engages the larger network of Grainger business "leaders as teachers" and other internal and external resources to deploy large-scale, global solutions to the enterprise
• Partners with business and HR stakeholders to deploy global initiatives across the enterprise, optimize internal and external resources and assess enterprise program effectiveness
• Guides "federated" learning model stakeholders and Learning Partner Community of Practice (e.g., function and country-specific learning and delivery resources), through adoption of global learning standards and coaches on deployment strategies to achieve specific business outcomes.

You Have:

* Bachelor's degree in Human Resources, Organizational Development, Education, Instructional Design, or a related field (Master's degree preferred).

* Minimum of 10 years of experience in learning and development, with a strong focus on digital learning and technology integration.

* Proven track record of designing and implementing successful blended learning programs and digital learning initiatives.

* Strong understanding of adult learning principles, instructional design, evaluation methodologies, and emerging learning technologies.

* Excellent facilitation, presentation, and communication skills, with proficiency in virtual communication and collaboration tools.

* Extensive experience with learning management systems (LMS), learning analytics platforms, e-learning authoring tools, and other digital learning technologies.

* Strong project management and organizational skills, with experience managing technology-driven projects.

* Ability to build relationships and influence stakeholders at all levels, demonstrating a strong understanding of digital transformation.

Desired Attributes:

* Strategic thinker with a passion for developing people and leveraging technology to enhance learning.

* Innovative and creative approach to learning and development, with a strong understanding of digital trends.

* Results-oriented and data-driven, with a focus on measuring the impact of digital learning initiatives.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.