Call Center Customer Service Representative
 TEKsystems | |
$18.00 / hr
| |
life insurance, paid time off, sick time, 401(k), retirement plan, remote work
| |
 United States, Pennsylvania, Harrisburg | |
 Apr 16, 2025 | |
|
*Description*
EZ Pass - Customer Service Representative Job Description Payrate: 18/Hr Shifts: Monday-Friday, all day shifts - hours will be communicated by OPM Holiday Pay PTO (Paid Time Off) Accrual Opportunity to apply to work from home at 90 days on assignment *Job Description* This position is responsible for receiving inbound calls and providing information on customer accounts as well as resolving customer concerns/issues. Job duties include processing new customer information, updating/changing current customer account information, and documentation of calls. *Skills* Customer service, Microsoft office, data entry, Call center, Customer support, Customer service skills, Customer service oriented *Additional Skills & Qualifications* Must Haves: 1. Proficient Data Entry and Computer Literacy 2. Positive demeanor 3. Customer Service experience - Call Center preferred, but not necessary 4. Strong attendance record 5. Reliable transportation or ability to travel on the bus route 6. HS Diploma or GED - need proof for onboarding *Experience Level* Entry Level *Pay and Benefits* The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Harrisburg,PA. *Application Deadline* This position is anticipated to close on Apr 29, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |