IT Operations Analyst (Level 1 Tech Support)

TEKsystems
$54,000.00 - $58,240.00 / yr
United States, Maine, Kennebunk
Apr 17, 2025
Description We're seeking a dedicated and detail-oriented IT Operations Analyst I to join our dynamic IT team. This entry-level role is responsible for Level I technical support, system monitoring, and helping ensure smooth IT operations across the organization. If you're passionate about technology, eager to grow, and enjoy working collaboratively, we'd love to hear from you. Key Responsibilities: Serve as the first point of contact for technical support (hardware, software, network issues) Monitor systems and networks to identify and resolve issues proactively Install, configure, and maintain hardware/software systems Document technical issues, resolutions, and updates Support data backup and disaster recovery processes Ensure reliable connectivity across software applications and mobile devices Collaborate with the IT team on complex issues Provide one-on-one technical support and training to end-users as needed Skills Help desk, Help desk support, Microsoft office, Microsoft 365, level 1 tech support Pay and Benefits The pay range for this position is $54000.00 - $58240.00/yr. Will follow up on benefits Workplace Type This is a fully onsite position in Kennebunk,ME. Application Deadline This position is anticipated to close on Apr 30, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.