Director, Identity and Access Management

Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking an experienced and knowledgeable Director, Identity and Access Management (IAM) to oversee our Workforce IAM, Identity Governance and Administration (IGA), and Privileged Access Management (PAM) platforms. The Director, Identity and Access Management (IAM) will provide strategic direction, leadership, and operational excellence to protect our organization from cyber threats and ensure the security of our products throughout their lifecycle. The ideal candidate will have a deep understanding of IAM practices and a proven track record of managing complex IAM solutions. The Director, Identity and Access Management is critical to ensuring secure access to our systems while maintaining compliance and operational efficiency.

Responsibilities:

Platform Management:

• Lead the administration and optimization of Workforce IAM, IGA, and PAM platforms.

• Ensure the integration of IAM solutions with existing IT infrastructure and applications.

• Monitor and evaluate platform performance, implementing enhancements as necessary.

Service Management:

• Oversee the management services for IAM platforms, ensuring they meet organizational needs and service level agreements (SLAs).

• Develop and implement policies and procedures for IAM processes and governance.

• Conduct regular assessments of IAM services to identify areas for improvement.

Metrics and Reporting:

• Define key performance indicators (KPIs) and metrics to evaluate the effectiveness of IAM initiatives.

• Develop and maintain comprehensive reporting mechanisms to provide insights on access trends, compliance status, and risk assessments.

• Prepare and present regular reports to senior management and stakeholders on IAM performance and strategic initiatives.

Strategic Planning:

• Collaborate with stakeholders to define IAM strategy and roadmap aligned with business objectives.

• Stay abreast of industry trends, emerging technologies, and regulatory requirements to inform IAM strategy.

Team Leadership:

• Manage a team of IAM professionals, providing mentorship, guidance, and support for career development.

• Foster a culture of continuous improvement and innovation within the IAM team.

Risk Management:

• Identify and mitigate risks related to identity and access management.

• Conduct regular audits and assessments to ensure compliance with internal policies and external regulations.

Stakeholder Collaboration:

• Work closely with IT security, compliance, and other relevant teams to align IAM initiatives with organizational security strategies.

• Serve as the primary point of contact for IAM-related inquiries and escalations.

Oversee managed services:

• Including vendor performance, adherence to Service Level Agreements (SLAs), and tracking of Key Performance Indicators (KPIs) to ensure high-quality delivery and alignment with IAM program goals.

Qualifications:

• Bachelor's degree in computer science, cybersecurity, programming, database administration, or a related field.

• Possession or progress towards certifications such as CISSP, CISM, ISC2, ISACA, SANS GIAC, CompTIA, ITIL.

• Minimum of nine (9) years of experience in systems administration and security aspects of information systems, computer networking, telecommunications, systems development and management.

• Extensive experience in Identity Access Management product and platform management, with a focus on managing IAM programs in a leadership role.

• Demonstrated experience in overseeing deployment of multiple products across Workforce IAM, IGA and PAM product portfolios.

• Familiarity with solutions on enterprise level IAM programs when it comes to user experience, friction and adoption challenges.

• Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams.

• Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

Estimated Base Salary Range: $137,600 - $196,550 USD/annually.

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.