Access Control/Receptionist

Tlingit Haida Tribal Business Corporation (THTBC) is a family of 8(a), HUBZone, SDB, and other companies wholly- owned by the largest tribe in Alaska. Each of its wholly- owned 30+ subsidiaries are uniquely qualified to deliver value to its customers and teaming partners. For over 30 years, THTBC has operated as a trusted US Federal contractor throughout the US and worldwide. THTBC delivers outstanding service with innovative, low-cost contract solutions to all its public and private sector customers worldwide.

Scope of Work:

This position greets visitors, determining nature of visits and directing visitors to appropriate persons. In this position, one may also type and perform other routine clerical work, such as entering data and processing documents, which may occupy the major portion of the worker's time

Responsibilities:

• Relaying incoming, outgoing, and intra-system calls through a private branch exchange (PBX) system
• Recording and transmitting messages; keeping records of calls placed
• Providing information to callers and visitors
• Hearing and resolving complaints
• Making appointments
• Handling incoming and outgoing mail
• Controlling access to the facility
• Keeping a log of visitors; and issuing visitor passes
• Adhere to company policies, procedures, and safety regulations.

• Consistently produces quality products and service.
• Completes all training within required timeline.
• Performs all work in a safe and secure manner.

• Performs other duties as assigned.

Minimum Requirements:

• At least 2 years of related experience
• High School Diploma required
• Good organizational skills and ability to prioritize tasks
• Ability to work well in a team.
• Excellent verbal and written communication skills are a must.
• Must be able to obtain an interim security clearance.
• Must be able to obtain and maintain a fully adjudicated security clearance.
• Must maintain licenses and/or credentials required for this position.
• Ability to speak, read, and write English.
• Must possess the ability to interact well with others in a team setting ability or alone and be able to change jobs on short notice.
• Must be capable of working under tight time constraints in a high-volume environment with multiple priorities.
• Highly motivated, flexible organized and must be detail oriented.
• Strong customer service and interpersonal skills.
• Must be able to maintain ability to access government worksite.
• Must have practical knowledge of worksite safety, occupational hazards, and standard safety practices.
• Must be able to work alternate and extended shift schedules when necessary to meet the customer's mission requirements, including weekends and holidays.
• Must be able to perform on-call duties when necessary and report to work within the required timeframe from notification.
• Must have and maintain a valid state driver's license to operate a company vehicle.
• Must have a safe driving record, as defined by Company policy, to operate a company vehicle.
• Must be able to successfully complete a drug/alcohol test and a criminal record check.

Benefits:

THTBC offers full-time employees and their families a comprehensive benefits package which includes:

• Medical, dental, and vision coverage
• Health Savings Account
• Hospital Indemnity Plan
• Company paid short term disability, basic life & AD&D
• Employee paid long term disability, voluntary life, and AD&D for dependents
• 401(k) retirement plan
• Accrued PTO based on years of service
• Paid holidays throughout the calendar year
• Health and Wellness Program
• LifeMart Employee Discounts on travel, hotels, car rentals, electronics and more!

To perform this job successfully, an individual must be able to perform all the essential duties of the position satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. May be required to obtain and maintain a security clearance, including successful completion of a thorough background investigation.

THTBC is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request. Requests for accommodation will be considered on a case-by-case basis.