Human Resources Generalist

Thank you for your interest in a career at Northcentral Technical College (NTC).

NTC offers outstanding career opportunities at our beautiful campus with state-of-the-art technology and a stimulating and diverse environment. Employees are offered an amazing Total Rewards package with competitive salaries, excellent benefits, and generous paid time off - including two paid closures for the winter holiday (Christmas - New Year) and summer (week of July 4th), for most full-time positions. NTC is "The College that Cares" and makes a difference in the lives of our employees and students. If you have the desire to help students while positively impacting the community, we'd love for you to join our team! See why our current employees did!

Starting Hourly Rate Based on Qualifications:

JOB SUMMARY, DESCRIPTION & QUALIFICATIONS:

Job Summary

The Human Resources Generalist supports the College's Human Resources Team by providing essential services to employees, applicants, and supervisors. This role performs the daily functions of the Human Resources (HR) department, including recruitment and hiring, benefits and leave administration, payroll processing, and responding to inquiries. By applying HR policies, practices, and handbooks, the Human Resources Generalist ensures compliance and delivers professional support to enhance the employee experience.

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodation.

Recruitment, Onboarding and Offboarding:

• Assist in the recruitment and interview process, including job postings, screening and reviewing applications and scheduling interviews.

• Coordinate pre-hire tasks, including conducting background, credit, and reference checks; administering pre-hire skills tests; preparing and extending offers; and facilitating the onboarding process.

• Facilitate the offboarding process, including completing exit documentation, processing final payroll adjustments, and coordinating with IT and Facilities to deactivate employee access (e.g., badges, keys, and system credentials).

• Provide departing employees with information on final pay, benefits continuation (e.g., COBRA), and other separation-related details to ensure a smooth transition.

Benefits and Leave:

• Respond to routine inquiries on employee benefits and provide support during open enrollment.

• Assist employees with Family and Medical Leave Act (FMLA) requests by providing necessary paperwork, reviewing submissions, and approving leave in compliance with federal regulations.

Policies and Record Keeping:

• Conduct research, maintain confidentiality, and ensure compliance with federal, state, and local employment laws and regulations.

• Review policies and practices to maintain compliance and ensure updates align with recommended best practices.

• Maintain HR and employee files and records.

• Utilize the Human Resources Information System (HRIS) to manage employee data.

Payroll:

• Assist with the payroll process, including reviewing timesheets, adjustments, reports, reconciling, garnishments, and taxes.

Customer Service:

• Respond to HR-related inquiries from employees, applicants, and supervisors, utilizing critical thinking skills and available resources. Escalate complex or sensitive matters to the Human Resources Managers.

Minimum Qualifications Required

In limited circumstances, NTC may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Education:Associate's Degree (or Equivalent)

• Associate's degree in a related field

Experience:1 Year

Additional Experience Information:

• Proven ability to multitask effectively, supported by strong time management skills and a track record of high productivity.

• Working knowledge of Human Resources Information Systems (HRIS), with experience in Workday, ADP, or ImageNow/Perceptive Content (document imaging) preferred.

• Strong organizational skills and exceptional attention to detail.

• Ability to prioritize tasks and perform effectively in a fast-paced environment.

• Demonstrated strong work ethic, positive attitude, and initiative, with the ability to make recommendations within the scope of authority.

Knowledge, Skills and Abilities

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities, including language skills, reasoning and mathematical abilities are essential.

Language Skills:

Ability to read, write and comprehend simple instructions, emails and memos; discuss information one-on-one and in small groups.

Math Skills:

Ability to accurately add, subtract, multiply, and divide in all units of measure; compute rate, ratio, and percent.

Reasoning Ability:

Ability to critically think and solve problems involving a variety of concrete variables with limited standardization; interpret written, oral and diagrammed instructions.

Technical Skills:

Ability to manage and track document changes; create, modify and format templates and files; ability to use multiple computer screens and multitask in several computer applications.

Customer Service Skills:

Ability to actively listen, discern key information, and respond professionally; ask follow up or clarifying questions to diffuse escalated situations and offer appropriate problem resolution when necessary.

Physical Requirements

Carrying/Lifting 10-25lbs: Low

Carrying/Lifting 25-50lbs: N/A

Carrying/Lifting more than 50lbs: N/A

Sitting: High

Standing/Walking/Climbing: Low

Squatting/Crouching/Kneeling/Bending: N/A

Repetitive Hand/Foot Movement: High

Pushing/Pulling/Reaching Above Shoulder: Low

Work Environment

Indoor/Office Work Environment: High

Outdoor Weather Conditions: N/A

Irritated or Agitated Individuals: Low

Hostile or Violent Individuals: N/A

Hazardous Fumes/Odors/Toxic Chemicals: N/A

Confined Spaces (as identified by OSHA): N/A

Work-Related Travel: Low

Smell Requirement: N/A

Specific Vision: High

Hearing: High

Taste: N/A