Description
Benefits
- Medical, Dental, Vision Insurance
- Paid vacation, paid Holidays
- 401k plan with employer match
- Long and short-term Disability
- Major Illness Insurance
- Accident Insurance
- Limited access to some resort amenities (Golf, etc)
- Retail and dining discounts
- Discounts at all Crescent Hotels & Resorts properties
The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits
- Associate housing and shuttle service
- Weekly meal subsidies
- Golf and Amenity Privileges*
- Associate discounts
- Retail and Dining at Horseshoe Bay Resort
- Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- Critical Illness and Accident plans
- Associate Relief Fund
*Privileges based on occupancy and business levels Definition: The position will be responsible for monitoring and managing accounts and billing. Perform the day-to-day activities associated with collecting and posting receivables, including reconciliation and handling disputes. Job responsibilities will include accounts billed within the standard time required, preparation of bill with all back up documentation attached, review statement before mailing to ensure accuracy and accordance with group contract, maintain complete files for all accounts and attend pre/post-convention meetings and meet with clients for bill reviews. General Duties:
- Group Accounts - create Group Master Accounts, compile charges, check off all entries to original tickets and prospectus; make corrections for posting errors & service disputes; attend pre & post-convention meetings
- Wholesale/Corporate Accounts - responsible for monthly charge reconciliations and sending out statements
- City Ledger - ensure all accounts are at zero balances and charges posted correctly.
- Payment Posting - Post all receivables including cash, ACH, check, credit card, and gift cards in compliance with financial policies.
- Collection of receivables (Group/member/wholesale) - correspond with past due account holder to arrange payment; send dunning letters; compile data for monthly credit meetings
- Respond to guest credit card disputes and billing inquiries
- To maintain company records in an orderly manner ensuring accessibility for ease of research and facilitating the audit function (internal and external)
- Monitor account credit lines - requesting additional credit lines when necessary and requesting credit history from Hotel Credit Association.
- To provide timely and accurate response to credit inquiries from other Hotels and Hotel Credit Association
- Other duties as assigned
Employment Standards:
- Background in accounting
- Able to access, input and retrieve information from the computer.
- Good logic, maturity, calculator by touch, typing, computer skills
- Hands-on experience in operating spreadsheets
- High degree of confidentiality
- Organizational and computer skills.
- Common sense; logic.
- High degree of accuracy and attention to detail
- Understanding of mathematics & accounting.
- Pleasant, ability to deal with public, sense of priority, self starter
- Desire to be integral part of team, cooperative, take pride in a job well done
- Supportive of other employees
- High School Diploma or GED required
- 10-key calculator by touch.
Physical & Mental Requirements:
- Must be able to reach top drawer of four-drawer cabinets.
- Moderate lifting and carrying, 15-45 pounds.
- Must be able to bend stoop, reach and stretch repetitively.
- Must have normal vision with corrective lens.
- Must have neat and pleasant overall appearance.
- Must be able to sit for extended periods of time.
- Must be able to communicate effectively with general public.
- Constant finger dexterity.
- Comprehend reading materials, speak, read and write English.
- Must be able to work well with numbers.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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