Regional Site Services Manager-Facilities

Company Overview

Group/Division

Job Description/Preferred Qualifications

The Regional Site Services Manager is responsible for overseeing day-to-day operations, maintenance, and service delivery for multiple field office locations across the United States. This role ensures each site is safe, compliant, functional, and aligned with company standards. The ideal candidate thrives in a dynamic, distributed environment and excels at vendor coordination, service delivery, and problem-solving on the ground. You will be responsible to lead, create, implement, and manage workplace services by serving as the primary point of contact and liaison for services and field service key contacts. This hands-on position requires the following responsibilities:

• Coordinate, oversee and support facilities operations at multiple field office locations (e.g., ensuring maintenance, janitorial, HVAC, security, and workplace services, such as breakroom services are established and operating efficiently).

• Act as the primary point of contact for all site-level facilities issues, escalations, and vendor coordination.

• Conduct regular site visits to assess facilities conditions, workplace experience, and service compliance.

• Assisting in managing KLA suppliers using Key Performance Indicators (KPI's), Service Level Agreements (SLA's), peer benchmarking, and participating in Quarterly Business Reviews (QBR's).

• Partner with internal teams (IT, HR, Security, Real Estate) to support workplace initiatives and employee experience.

• Coordinate site moves, expansions, decommissions, or refresh projects in collaboration with project teams.

• Ensure compliance with local, state, and federal safety regulations, codes, and internal policies, along with FM Global practices implemented by KLA.

• Assist in creating and managing facilities budgets, track expenses, and identify cost-saving opportunities across field sites.

• Assist in approving and/or developing preventive maintenance schedules and track asset life cycles.

• Support sustainability, health & safety, and emergency preparedness efforts at each location.

• Create and manage local small projects, work with GWS Projects Team for larger scale projects as site liaison

• Prepare periodic status reports that measure progress against agreed upon initiatives, benefits, issues resolution and service levels. This includes key site data for each location such as employee attrition, revenue, tool installs, and other KLA business metrics.

• Promote continuous improvement in GWS through effective process, methodology and training.

• Conform with Federal and local regulations.

Other responsibilities would include:

• Sustainability initiatives and reporting aligned with the global KLA goals.

• Maintain as-built drawings and equipment manuals.

• Additional duties as requested.

Minimum Qualifications

• Minimum five (5) years of experience in multi-site facilities management, corporate real estate, or workplace operations

• Bachelor's degree or equivalent experience in Construction Management, Facilities Engineering or related field

• Strong knowledge of building systems, FM standard processes and vendor management

• Excellent problem-solving, communications and project coordination skills

• Ability to travel up to 25% to U.S. office locations as required

• Applicant should possess excellent written and verbal skills, strong attention to detail, and a focus on customer service

• Knowledge and experience in supplier management is critical

• Able to work independently and meet schedules while working in a team-oriented environment

• Deep understanding of facilities ecosystem: strategic sourcing, supply chain management, facilities management, and project management

• Knowledge in day-to-day operations, project management, building management and CMMS systems

• Strong analytical and communication skills with the ability to remain calm under pressure

• Held position(s) in relevant or manufacturing environments

• Ability to work with people clearly and concisely that may not be knowledgeable of the building systems

• Proficient in Microsoft Projects and PowerPoint

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us attalent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.