Paramedic, Access Center

Regions is seeking a Paramedic to join our MRCC department. The Paramedic Access Center position will be the initial contact for all HP (HealthPartners) Direct admissions and consultations. HP Direct has been identified by senior leadership as a critical function in support of strategic hospital growth. Paramedic Access Center position is required to provide prompt and courteous customer service at all times. In the position, must be able to communicate effectively with physicians from outside organizations to physicians at Regions Hospital to provide patient consultation and/or patient admission. This role is responsible for triage of all HP Direct patients to ensure a proper physician connection. The Paramedic Access Center position will be the initial point of contact for critical admissions such as Cath Lab Activations, Trauma Team Activations or Code Gray admission for stroke patients.

The Paramedic Access Center position will receive patient information from ambulance services within the metro area, greater Minnesota and Western Wisconsin. This patient information will be communicated to the receiving hospital or medical facility. This role will use multiple communication tools to communicate with different medical agencies. The Paramedic Access Center position will conduct themselves in a professional manner with a high emphasis on customer service. The Paramedic Access Center position will provide quality assurance for the Regions Hospital EMS program and will identify areas for quality improvement. Will participate in research and quality assurance/improvement activities as requested. This position will have a vital role in the management of a Multiple Casualty Incident, therefore will need to gather information and pass that information on to participating agencies.

Work Schedule:

0.6 Nights 7p-7a Every 3rd Weekend

Required Qualifications:

Two years as a paramedic responding to 911 calls required.

Preferred Qualifications:

Benefits:

Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.