Maintenance Supervisor

Maintenance Supervisor:

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.

Job Description:

The Maintenance Supervisor is responsible for assuring the proper service delivery and high quality of interior and exterior maintenance through the direct supervision of maintenance and custodial staff for assigned properties. The incumbent is responsible for ensuring the continued proper functioning of all mechanical and electrical equipment, including HVAC systems, plumbing, carpentry, appliance repair, and the general property upkeep and curb appeal of assigned properties. An individual in this class must also have the full capability of performing maintenance tasks at a highly skilled level and to educate and train staff on proper procedures. The incumbent in this position is also required to perform the aforementioned tasks and complete the necessary work on an as-needed or as-required basis.

The work requires knowledge of the methods, procedures, and practices of the trades, including plumbing, electrical, appliance repair, heating, ventilating, and air conditioning (HVAC), and carpentry to perform needed maintenance or supervise others in doing so. There are guidelines for performing the work, but the employee is expected to use their judgment in finding, choosing, and applying the proper procedure or precedent, with significant deviations from standard methods or accepted practice referred to the supervisor. Problem solving is an integral part of this work, requiring the incumbent to determine the best way to correct the problem or the material needed to complete the work. The success or failure in resolving maintenance problems has a direct effect on the physical comfort and well-being of the occupants of the assigned properties.

Contacts are with employees of HOC and of private contractors to exchange information or provide basic technical information. There is also regular contact with residents of HOC properties while providing maintenance services to their homes. The work environment varies from HOC offices to client homes to outside of the service area of a property and involves some discomfort while performing assigned tasks. The work consists of assignments that may require the use of safety equipment and regular visits to clients' homes. The incumbent must spend varying amounts of time crouching or crawling in confined spaces, climbing ladders, and carrying/pushing objects up to fifty pounds.

Example of Duties:

• Responsible for distributing work to maintenance mechanics.
• Supervise maintenance staff.
• Respond to emergencies outside of normal working hours.
• Oversee work orders for proper and complete information.
• Randomly pull completed work orders and investigate to determine if the repairs were performed in a timely and proper manner.
• Inspects the community continuously, recording and correcting deficiencies.
• Direct all property/ground upkeep, preventive care, and maintenance service efforts.
• In charge of sustaining peak efficiency operation levels for all property components.
• Manage make-ready timeline per make-ready guidelines, keeping downtime to a minimum.
• Assisting in the development of the maintenance, repair standards for HOC.
• Monitor shop supplies and inventory.
• Follow up on any unsatisfactory outcomes to attempts to solve maintenance problems of clients.
• Provide the supervisor or property manager with accurate, up-to-date information about maintenance work performed or needed as required.
• Schedule planned maintenance.
• Plan for and prepare properties for periodic inspections.
• Manage maintenance budgets and other administrative tasks.
• Perform other related duties as assigned.

Minimum Qualifications:

Experience:

• At least two years of experience in Property Maintenance, including Carpentry, Electrical, Plumbing, and HVAC.
• At least one year of supervisory experience.

Education:

• Requires an Associate of Arts Degree in a Maintenance Trade, including journeyman licenses, relevant certifications, or trade licenses.

Licenses and Certifications:

* CFC Certification (Must obtain within one year of hire)

* Must have a good driving record and a valid driver's license

Knowledge, Skills, and Abilities:

• Must have working experience and understanding of HVAC systems, including operations, repair, and the ability to assess whether replacement is necessary.
• Knowledge of plumbing and plumbing fixtures, and how to repair them.
• Knowledge of electrical wiring in multifamily dwellings and how to maintain and repair the same.
• Knowledge of carpentry, glazing, drywall, and locks to be able to repair or maintain the interior or exterior of a multifamily dwelling.
• Clean and clear direction and communication skills.
• A high level of maintenance training skills.
• A high level of organizational and scheduling skills.
• The ability to communicate clearly in English, both verbally and in writing.
• The ability to carry up to 50 lbs.

* Salary Range: Grade 23- Min: $68,467 - Mid: $90,847 Max: $113,227 | Salary determined by departmental budget- Offer commensurate with experience

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.