Office Coordinator I

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Elevate your career as an Office Coordinator I and become the heartbeat of our dynamic team! In this exciting role, you'll create a welcoming and efficient office environment, greeting and assisting visitors with warmth and professionalism. You'll be pivotal in maintaining office facilities, supporting event planning, and providing exceptional concierge services. Collaborating with various departments, you'll ensure a seamless and world-class experience for employees and visitors. This position offers the chance to develop your skills in visitor management, event coordination, and administrative support, all while making a significant impact on the workplace atmosphere. Join us and be part of a team that values positivity, collaboration, and exceptional service, where your contributions will truly make a difference!

This position will be filled to work onsite at the Jack Henry Monett, MO office location.

This position will have a salary range of $33,571 -$38,000 based on experience and location.

What you'll be responsible for:

• Warmly greets visitors with a smile, proactively engaging to determine needs, manages visitor sign-in logs, issues security badges, arranges escorts as needed, and ensures proper sign-out procedures.
• Ensures location is tidy and presentable, coordinating with other departments on areas needing attention.
• Maintains stock of office supply inventory, purchasing items within budget, and distributing appropriately.
• Proactively schedules vendors to ensure completion of on-site services within project timelines.
• Records detailed equipment logs, specifically model, serial number, and vendor, for inventory management.
• Receives, sorts, and distributes inbound and outbound mail and packages.
• Supports the organization, coordination and schedules of on-site Meetings/Events.
• Participates in cross-team collaboration under guidance.
• Begins to understand concierge services, providing basic support, and learning from more experienced colleagues. Focuses on gaining knowledge and applying it under supervision.
• Begins understanding floor plans and assists with basic tasks related to conference room assignment and office hoteling. Provides support under close supervision, focusing on learning and applying knowledge.
• Assists in creating experiences that reflect company culture. Focuses on learning how to maintain high Host Satisfaction scores by supporting more experienced team members and applying basic skills under close supervision.
• Adheres to all concierge policies, processes, and procedures.
• Maximizes efficiency in task management through the effective user request systems and Microsoft Office.
• Streamlines efficient correspondence, ensuring prompt and professional responses.
• Efficiently assists with the processing and fulfillment of supply requests from individuals and locations.
• Keeps detailed records and promptly submits expense reports within established timeline.
• Strategically executes errands to minimize downtime, including items such as meals, supplies, and mail.
• Provides backup support to the Office Experience Coordinators as needed or requested.
• Maintains a professional and courteous demeanor, fostering a positive atmosphere in all interactions.
• Perform other duties as assigned.

What you'll need to have:

• Must have 6 months of customer service work experience in the retail or hospitality industry.
• Must be able to demonstrate strong organizational and communication skills.
• Must have solid interpersonal skills in being able to cross-collaborate with Jack Henry customers.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

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