Personnel Administration Manager

Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

* Exercise discretion to maintain and protect sensitive and confidential information.
* Interpret and apply program policies and practices, and provide consultation on complex and unique situations that arise and non-routine requests. Consult with higher level professionals to discuss alternative solutions.
* Maintain an extensive knowledge of all state, federal and local laws as they pertain to personnel in order to ensure that the Facilities Operations & Management division are in compliance.
* Maintain departmental policies, procedures, and files containing employee records and training records.
* Provide guidance and assistance to employees, supervisors, and directors in a positive, flexible, and competent manner.
* Analyze procedures, recommend and explain revisions to management, and implement initiatives, in order to effectively connect the division's management program to long-term strategic plans. Identify and take initiative on change management efforts.
* Work closely with ASU Facilities IT division to identify and implement changes and updates to the AiM database. Lead training for facilities operations staff. Ensure required updates and modifications pertaining to the AiM system are implemented accurately.
* Review, verify, audit all exceptions, and authorize the monthly file transfer to Payroll for monthly and bi-monthly payroll for the entire Facilities Operations & Management divisions and Planning, Design & Construction. Act as the liaison with the Payroll Office, Budget Office and the Office of Human Resources.
* Assist the Budget Officer in the compilation of labor related budget documentation, analyze data and prepare reports for costs associated with proposed labor and compensation actions. Monitor and track salary reserves to include all salary increases or decreases as positions are vacated and filled or compensation actions are approved due to changes in duties or reclassification actions.
* Strategically identify long-term objective and recommend compensation actions to departmental managers while anticipating the potential impact on the division.
* Prepare, analyze and maintain specialized and complex reports, general accounting, cost data, and financial data that are necessary to carry out the functions of the division. Responsibilities include the monthly reconciliation of salaries and benefits, worker's compensation and disability payments. Compile and analyze information for use in preparing reports, surveys, or other documentation as required for Budget analysis, University Surveys, Annual Reports, APPA reporting, Statistical Data, and Effectiveness & Efficiency Studies.
* Perform professional program administrative duties including technical decisions. Prepare the annual report for Facilities Operations which contains employee training and annual updates for each department within the Facilities Operations.
* Determine and document a course of action to address complex, ambiguous or unique operational or programmatic issues within the entire Facilities division. Recommend and implement improvements or necessary changes in order to effectively lead the program.
* Provide consultation and program guidance to departmental managers as needed to ensure compliance with human resource policies.
* Ensure program accountability, and analyze and re-define the scope, goals, task, timelines, tools and resources as needed.
* Communicate to inform and train staff as necessary.
* Assess the needs of the entire Facilities Operations & Management divisions in order to determine any gaps; recommend changes in procedures, workflow and work assignments to improve efficiency and effectiveness in performance of individuals and the work unit as a whole.
* Develop and monitor program schedules and reports to ensure accuracy of data and that required deadlines are met. Adjust priorities based on deadlines and changing work conditions.
* This position serves as the departmental resource for the divisional program as it relates to the interconnectedness of business processes and state, federal, and local laws. Relates management strategies relative to the long-term vision for the division and address sensitive issues.
* This position is the liaison to the Office of Human Resources for Facilities Management and Operations personnel matters.
* Administer all aspects of the division's personnel program in its entirety. Serve as the point of contact and stay up to date on human resource policies and procedures.
* Develop, implement, and evaluate business processes pertaining to personnel management for the entire Facilities division. Discuss new ideas and practices for program management with departmental managers in order and effectively manage the program.
* Advise management on resolution of complicated and sensitive matters of an individual or systematic nature. Provide guidance to co-workers to evaluate and resolve complex personnel issues that affect operational efficiency.

8:00 A.M. - 5:00 P.M., Monday through Friday.

This position requires varying degrees of moderate physical effort that is normal in an office environment.

Communication: Ability to advise and consult with clients to ensure accuracy of the communication and understanding of the message. Ability to place messages in context with the organization's broader business perspective.

Customer Service: Ability to enhance collaboration among individuals and groups. Ability to build consensus when dealing with opposing points of view, and resolve competing or complex issues. Ability to promote a high level of integrity among all staff. Ability to engage and act in the best interests of the organization by aligning service delivery with strategic goals and client's needs. Knowledge of the unique needs of clients and ability to provide responsive services/answers tailored to their requirements. Ability to maintain quality service standards and recommend improvements.

Information/Records Administration: Ability to develop and recommend new approaches to improve records and information management. Ability to evaluate and recommend changes to data collection and data presentation methods in response to complex requests. Ability to identify trends in information management and analysis, and discuss these with higher level staff. Ability to maintain awareness of current and emerging technologies which could improve the efficiency and effectiveness of data management with other business systems. Ability to make recommendations for improvement. Ability to develop HR tools applicable to assigned HR area(s).

Program Knowledge & Organization: Knowledge of policies, procedures and precedents affecting program area(s), affecting program area(s). Ability to analyze and explain how policies or procedures apply to programmatic and client needs. Operational knowledge of the purpose of the program's organization including its mission, services, clients and measures of business effectiveness. Ability to assess needs and assure assistance is appropriate to the situation. Ability to identify and understand non-specific issues and problems without standard resolutions and resolve them independently. Ability to modify processes using applicable technology, web-based data systems and programs.

Leading Work Teams: Ability to lead or supervise lower level staff in the performance of program activities and/or functions. Ability to mentor and assist others. Ability to train individuals and groups in area of expertise.

Program Administration: Ability to administer an aspect of a program or functional area. Ability to make recommendations for program expectations and direction. Ability to identify and understand issues, client needs and problems of a recurring nature to effectively address and resolve situations. Ability to track and monitor program outcomes. Ability to collect, research, and analyze information for processing, monitoring or measuring data. Ability to develop internal processes and prioritize workload. Ability to generate reports with varying standards of application. Ability to reconcile and manage accounting records of moderate variety and complexity, including preparation of financial statements and reports.

List a minimum of 3 professional references in the application.