Billing Coordinator

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a "SaaS plus" model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,600 employees in 13 locations around the world.

Inventory Locator Service (ILS), a CAMP Systems company, has helped customers by collecting data about parts available in the marketplace and organizing them into one user-friendly database. The new and used parts locator service developed by ILS has helped numerous customers in the aviation, marine, and defense sectors find the parts they need, streamline procurement, sell their parts inventory, improve their MRO services, and automate their supply chain operations.

CAMP's relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.

CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take the initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Transportation Division.

Job Summary:

ILS is in search of a Billing Coordinator that will be responsible for the proper invoicing of Subscription contracts and services within the standard Company policies reflective of the customer's requirements. This role works closely with various departments in the Company to ensure timely and accurate invoicing occurs. If you are looking to join an innovative growing organization with immense room for growth and learning, apply today!

Responsibilities:

* Review all new orders to ensure applied Company policies and procedures are obtained prior to processing
* Issue invoices on new subscriptions, add-on services and any rate adjustments within Company policies
* Issue invoices for one-time services within Company policy, following existing customer contracts
* Validate each billing entry to ensure accuracy before posting
* Submit invoices on customer e-portals where applicable
* Review subscription cancellations and issue credit memos appropriately
* Process credit memos on client initiated and auto-cancels each month, and ensure all applicable contracts are cancelled for future billing.
* Identify any billing discrepancies and ensure appropriate corrections are made
* Collaborate with the Sales and Customer Success teams to address billing and collection inquiries.
* Respond to incoming customer phone calls and emails.
* Review and resolve customer information changes.
* Respond to calls from delinquent customers to establish terms for payments within predetermined limits.
* Review accounts and request billing to review/create AR adjustments.
* Reach out to customers for copies of payment remittances as needed and ensure they received prior months' invoices
* Reconcile usage billings against applicable prepayments
* Assist others with special requests as they arise.

Requirements:

* Bachelor's degree in a business related major or minimum of 4+ years' experience in related field, subscription-based billing experience preferred
* Must be proactive and able to work independently.
* Intermediate to advanced knowledge of Microsoft Office, Excel proficiency required
* Exceptional verbal and written communication skills.
* Excellent organizational skills
* Excellent attention to detail and a focus on data quality and integrity
* Must be able to adapt to a fast-changing environment
* Experience with different cloud-based software
* Collaborative and cross-functional abilities within different departments
* Solid work ethic and not afraid to roll up your sleeves!
* Desire to learn and grow.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE