Manager - Senior HR Operations

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A.

The Role:

As the Senior Human Resources Manager at Bally's Chicago, you will work closely with the HR leadership team to oversee all aspects of human resources, including employment, education/training, development, compensation, benefits, labor relations, and employee relations.

Responsibilities:

• Responsible for supervising and managing members of HR staff.
• Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
• Develops and maintains productive, informative, and respectful relationships that support achievement of business focused results with assigned departments.
• Serves as business partner to various client groups. Understands the organizational structure for each department; develops and maintains knowledge of the business unit needs; and, provides HR support to team members at all levels of the organization.
• Identifies and develops strategies for client groups with respect to turnover, recruitment, staff development, engagement, employee relations, guest service, compensation, benefits/wellness and performance management issues.
• Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction
• Partners with top HR leader and other members of the HR team in the monthly budget reconciliations, P&L review, and approving departmental purchasing.
• Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
• Partners with top HR executive to determine Human Resources department's strategy and its needs.
• Responsible for the internal and external recruitment efforts for the property to include, but not limited to:
• Managing Open Job Requisitions for all positions
• Pre-screen potential candidates and build talent pool for all positions
• Developing sourcing strategies for open roles
• Analyzes property trends and metrics relative to engagement, turnover, staff development, etc. in partnership with HR team and develops solutions, programs and policies as necessary.
• Manages and resolve employee and/or labor relations issues. Conducts effective, thorough and objective investigations in cases of grievances, harassment, employee concerns or EEOC issues.
• Maintains in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Provides performance management (coaching, counseling, career development, corrective action and terminations) guidance/counsel to client groups and their teams to ensure compliance with law, regulations and internal policy/procedure.
• Works closely with management and employees to improve work relationships, build morale, increase productivity
• and retention.
• Maintains current knowledge of HR policies, programs, laws and regulations.
• Develops reports and other key metrics, including but not limited to, the monthly HR Scorecard, Strategic Plan or other identified HR analytics.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What's in it for you:

* Competitive Salary with annual performance reviews

* Comprehensive health coverage plan that includes medical, dental, and vision

* 401(K)/ Company Match

* Access Perks and Childcare discounts

Technical/other training (required)
Bachelors (required)

Bachelor's degree (B.A./B.S.) in human resources management or related field from four year college or university; five or more years' experience as a Human Resources Generalist or five or more years' experience in at least two Human Resources specially areas (including, but not limited to, recruitment, employee relations, benefits, compensation, and training); or equivalent combination of education and experience. (required)