Inside Sales Representative (Environmental & Hydraulics Testing)

Summary:

The Inside Sales Rep. in Orlando will represent the sales function for all testing services. This includes complete test services for dynamics, climatic, EMI/EMC, shock and hydraulics testing. The job entails detailed quote tracking and customer follow-up. Will need to become proficient in the Microsoft Dynamics 365 CRM tool.

Below are the highest priority responsibilities performed in this position.

• Maximize revenue from both new and existing clients through proactive selling techniques.
• Accurately qualify and drive leads through the sales pipeline, ensuring effective follow-up from RFQ receipt to PO issuance.
• Engage in discussions with potential clients to align our solutions with their needs.
• Build and maintain strong, trusted customer relationships to encourage repeat business.
• Identify opportunities within customer accounts through outbound calls, communications, and other engagement activities.
• Conduct post-sale follow-up activities to ensure customer satisfaction and explore additional opportunities.
• Work closely with Operations, Subject Matter Experts, and Application Engineers to capture business and facilitate service execution.
• Ensure all PO paperwork is accurate before submission and inform management of all activities through timely and accurate reporting.
• Maintain a thorough understanding of our products and services to answer client questions effectively.
• Participate in meetings, contribute to sales improvement initiatives, and perform other duties as assigned.

Minimum Qualifications:

• Minimum of 3 years of sales or customer service experience in environmental or industrial markets preferred
• Proven track record of successful sales
• Demonstrated ability to penetrate and expand existing customer relationships and develop outbound sales prospects
• Ability to consistently provide excellent customer service to accounts
• Ability to plan and organize personal sales strategy by maximizing the "return-on-time" investment for the Environmental Testing services
• This is an onsite role

Performance Metrics

• Achievement of monthly, quarterly, and annual sales targets.
• Number of new customer acquisitions and retention of existing customers.
• Effectiveness in lead conversion rates and sales cycle times.
• Accuracy and timeliness of sales reporting and forecasting.

Preferred Qualifications:

• Bachelor's degree in related field preferred
• Proven track record of successful sales, preferably in environmental testing, EMI, or hydraulics

Knowledge and Skills:

• Good understanding of sales process
• Knowledge of Environmental testing or related industries is highly preferred
• Exceptional verbal and written communication skills, with a strong team-oriented mindset
• Must have proficient computer skills (MS Office Suite) and have experience with a CRM

Physical Requirements:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

EEO Policy Statement:

It is the policy of Element US Space & Defense to offer Equal Employment Opportunity to all individuals without regards to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions.

Equal Opportunity Employer M/F/D/V