Performance Engineering, LMTS

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

As a Software Engineer with a focus on performance, you will play a key role in our product's success, influencing the architecture and optimizing the UI stack to improve page load time for delightful end user experience. This role provides end-to-end opportunities, from the UI to the back-end services, to optimize every stage, from routing to storage to the underlying queries that power the analytics. You will collaborate with members of various engineering groups, product, and customer success teams.

You will start with open-ended problems and deep dive into the service to root cause and fix the problem. You will play an instrumental role in applying the web performance principles and driving performance roadmaps to deliver products of high performance quality while optimizing the cost to serve. In the era of AI, you will build the next generation of AI infused tools that will provide agentic experience to solve performance problems. In this role, you will contribute to areas including the design of experiments, system design for performance, data analysis and visualization, and end-to-end performance analysis.

Responsibilities:

• Develop the next generation of AI based tools that provides agentic experience to solve performance problems.

• Investigate performance anomalies to identify application performance, discover hotspots/bottlenecks, and collaborate closely with different engineering groups, SREs, and infrastructure teams to diagnose and resolve performance issues, providing data-driven recommendations.

• Lead performance analysis, tuning, and optimization efforts for critical Tableau services and infrastructure components.

• Define, design, and implement instrumentations to generate metrics which provide relevant system characteristics.

• Proactively evaluate and adopt emerging technologies to boost performance

• Formulate methodologies for the evaluation of performance and scalability, grounded in the definition of representative customer workloads.

• Communicate performance findings, analysis, and recommendations clearly and effectively to both technical and non-technical audiences, including leadership.

• Participate in product design and lead product performance evaluations to solve software performance issues by resolving hotspots, optimizing code base performance (e.g. algorithm redesign), and reducing resource consumption etc.

Minimum Qualification:

• A related technical degree required.

• 5+ years of experience in coding (Java /C++/ Python).

• 3+ years of development experience with TypeScript & JavaScript .

• Deep understanding of web performance principles (e.g., critical rendering path, lazy loading, code splitting, caching).

• Expertise in NodeJS, React, HTML5, CSS, JSON, HTTP and Web Components standards

• Extensive experience with browser developer tools and performance profiling tools (e.g., Chrome DevTools)

• Strong technical problem solving, communication, and collaboration skills

• Intense curiosity and willingness to question

Nice to Have:

• Experience with GraphQL and its performance implications in UI development.

• Knowledge of various prompting strategies (e.g., zero-shot, few-shot, chain-of-thought) to elicit desired responses.

• Familiarity with NLP concepts like tokenization, syntax, semantics, and different language models.

• Contributions to open-source front-end or performance-related projects.

• Experience with A/B testing and measuring the impact of performance improvements on user metrics.

Benefits / Perks

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

Salesforce Information:

Check out our Salesforce Engineering Site.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.