Business Intelligence Spec 2 - IT Community Connect - FT - Day

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Position Summary:

Develops processes to manage the initial intake of new requests to Information Services. Monitors new requests through the triage, discovery and scoping process led by Application Architecture function. Involves analysis and organization of business practices, processes and problems; developing solutions which may involve process design, data and information gathering enhancements. Develops forecasts, recommendations, and strategic / tactical plans based on business data and market knowledge. Assists in design and development of systems to effectively capture resource allocation tools. Applies business process and analysis concepts and department / unit and location policies and procedures to resolve a variety of business process problems. Works with business and / or clinical units to understand and prioritize data and information requirements. Creates specifications for reports and analysis based on business needs and required / available data elements.

Total Compensation

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Required Qualifications:

• Willingness and ability to work occasional weekends and evenings
• Understanding of system tools for managing requests, specifically SharePoint and Service Now
• Strong interpersonal communication skills to effectively interface with internal and/or external customers
• Prior experience facilitating communication in a rapidly changing environment
• Must demonstrate customer service skills appropriate to the job
• Knowledge of business process including financial and operational requirements of the Health System
• Knowledge of business and process analysis functions.
• Knowledge of MS Office Suite, Windows OS, and MAC OS
• Demonstrated experience in process development and management of fast-paced intake of information and requests from a variety of sources
• Demonstrated experience in categorization and cataloging of data
• Bachelor's degree or equivalent combination of education and professional experience
• Ability to take creative and abstract concepts and produce a documented request that can be vetted by a varied audience
• Ability to read, write and communicate effectively in English
• Ability to maintain a work pace appropriate to the workload
• Ability to lead discussions toward decisions and measurable outcomes

Preferred Qualifications:

• Skills associated with analysis of processes and issues of moderate scope, information flow and architecture.
• Experience with resource allocation management

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.