Senior Application Developer - IT Solutions

TITLE

Senior Application Developer

JOB SUMMARY

The Senior Application Developer is responsible for supporting the university's

enterprise applications including on-premises, custom written, and cloud-based applications. The

position will conduct system analysis; design, code, test, and deploy applications and

application customizations, enhancements, workflows, and interfaces; and perform

general system maintenance, troubleshooting, and support. Additionally, the Senior

Application Developer is expected to contribute to and help guide the university's enterprise

application architecture and serve as a mentor and technical leader for their team. As a member of

the IT Solutions team, the Senior Application Developer is expected to uphold the division's

mission to "empower an agile, digital university and elevate technology as a strategic

institutional asset" and contribute positively to a collaborative, human-centered,

innovative, accountable, transparent, and inclusive culture within ITS.

ORGANIZATIONAL RELATIONSHIPS

Reports to:

Web Services; Manager of Digital Workplace Applications; or Senior Manager of Student-Centered

Applications

Supervises: No supervisory responsibilities

ESSENTIAL DUTIES - May include, but not limited to the following:

Application Development and Support (75%)

* Uses accepted application development and project planning methods to design,

develop, test, implement, maintain, and support the university's major enterprise

information systems, interfaces, and related applications.

* Assists in the evaluation, selection, and implementation of new software systems

and services, whether hosted onsite, custom developed, or provided as a cloud service.

* In collaboration with university partners, develops and/or reviews

functional requirements and recommends technical solutions that reflect modern

application development practices and maximize software capabilities, process efficiency, and user

experience.

* Writes and maintains clear technical specifications and documentation, and provides

training to users and technical support staff, as appropriate.

* Participates in system testing during software and infrastructure upgrade

cycles, following test plans and documenting results.

* Performs routine system administration tasks as needed, including monitoring

operations and performance.

* Provides high quality and timely application support, including responding to

incident/ problem tickets and troubleshooting errors and issues with university enterprise systems.

* Works closely with product experience owners and project managers through all phases of

software development lifecycle (SDLC) to ensure user experience design

methodologies are included in software development.

* Serves as a liaison between system users and vendors to manage issues through to

final resolution.

Technical Architecture and Leadership (15%)

* Develops an in-depth understanding of the architecture of the university's

enterprise ecosystem and core systems, including the functions and relationships of

various subsystems, modules, and underlying data models.

* Researches, recommends, and pilots innovations in the technical architecture

of enterprise systems, including leading or participating in projects, as assigned.

* Trains and mentors other Application Developers in their area.

* Maintains the team's documentation repository, takes a lead role in documenting code and

common support procedures, and encourages and facilitates cross-training.

* Stays current with emerging trends and advances in administrative computing that may have

relevance to the university's evolving needs and goals. Proactively educates other team members on

findings and new insights.

* Continuously evaluates internal processes, procedures, practices, and standards and

proactively proposes changes to bring greater efficiencies.

ADDITIONAL DUTIES

Participation & Support (10%)

* Maintains awareness of current practices and future trends in enterprise

application architecture, agile methodologies, and application development technology and

best practices.

* Represents IT Solutions and participates in the campus community by serving on

working groups, project teams, and university committees.

* Performs other duties as requested.

EDUCATION

Bachelor's degree required. Additional job-related experience may substitute for the

required education on a year-for-year basis.

EXPERIENCE

Seven years of relevant experience in application development (web and/or

enterprise applications). Additional job-related education may substitute for the required

experience on a year-for-year basis.

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is

an essential function of this position. Work is performed under general supervision and performance

is based on the effective completion of assignments and results obtained. The performance

evaluation is conducted through the performance evaluation system and in accordance with the

University Policies & Procedures.

All employees share the responsibility of maintaining information security and

privacy requirements within the university by adhering to Federal and State regulations,

and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

* Ability to maintain the security and integrity of the infrastructure.

* Experience developing and maintaining applications in more than one of the following

domains of knowledge:

o Enterprise Resource Planning (ERP) systems, such as Oracle E-Business Suite (EBS), Ellucian

Colleague

o Object-Oriented Programming (Java or C#)

o Web application development

o Application-as-a-Service development (SaaS)

o Mobile application development

* In-depth knowledge of relational database concepts and design principles, and hands-on

development experience using SQL, PL/SQL, and/or NoSQL.

* Strong working knowledge of the software development lifecycle and

agile methodologies.

* Strong written and oral communication skills (including ability to present ideas in user-

friendly, business-friendly and technical language) and interpersonal skills with a focus on

rapport-building, listening and questioning skills.

* Proven analytical and problem-solving abilities, including ability to anticipate,

identify, and solve critical problems.

* Ability to build effective relationships and strong commitment to working collegially and

collaboratively with constituents at all levels in a diverse and distributed environment.

* Ability to use a personal computer and other office equipment, including related

university software and email.

Additional/Desirable Skills & Abilities

* Extensive experience with writing and using Application Programming Interfaces (API)s in

application development.

* Familiarity with the Unix and/or Linux operating systems, including the file system and basic

commands and utilities.

* Deep understanding of issues surrounding data security and best practices for balancing

availability with security.

* Experience in a higher education setting.

* Familiarity with Texas Administrative Code (TAC 202).

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that

must be met by an employee to successfully perform the essential duties of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential duties.

The employee may be required to travel.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination,

intimidation, harassment, including sexual harassment. Work is normally performed in a typical

interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing

assigned tasks safely and efficiently, and supervisors are responsible for

creating and maintaining a safe work environment. Employees must report any unsafe work

conditions or practices, as well as any near-miss incidents, to their supervisor and

Risk Management. Supervisors and employees should ensure that injury/accident reports are

submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

The job description does not constitute an employment agreement between the employer and employee

and is subject to c ange by the employer as the needs of the employer and

requirements of the job change.