Body Shop Estimator

Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota.

TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.

The Body Shop Estimator is responsible for establishing and maintaining new customers, as well as current customer accounts. This position is responsible for all aspects of account management including soliciting service, body shop business, and any additional business from assigned accounts.

Establish and maintain new and existing customer accounts.
• Maintain an active sales call report system.
• Maintain accurate customer contact information.
• Appraise vehicle damage to determine the cost of repair, coordinating with insurance companies.
• Prepare and present quotes and estimates to customers on all wrecks, locally and out of town.
• Review all Body Shop repair orders, making sure everything is complete and the total repair order is in accordance with the original estimate and any supplement which may have been added.
• Assist in problem resolution.
• Maintain an active competitive sales report system.
• Assist parts and service departments to promote sales.
• Make follow-up visits with new and established accounts to resolve concerns and assist the credit department in resolving billing disputes
• Communicate any new customers to parts and service.
• Treat customers with courtesy and respect in accordance with dealership policies.
• Coordinate with office staff and managers to ensure proper job management and customer communications.
• Collaborate with Body Shop Manager and other staff in developing and promoting marketing programs for branch sales.
• Assist with other department duties as directed by Management.

• High School Diploma or GED, with a minimum of 2 years experience in sales.
• Strong understanding of truck service industry and truck products provided by
• Great mathematical skills.
• Positive and professional attitude and appearance at all times.
• Good working knowledge of truck repair.
• Superior customer service skills with ability to negotiate effectively with customers.
• Strong oral and written communication skills.

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.

New hires are eligible to participate in TEC Equipment's comprehensive benefits plan the first of the month following your date of hire.

• Choice of two comprehensive medical plan options that include prescription drug coverage
• Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.