Quality and Compliance Manager

TEXT 'Work4ESGW' to 773-770-4377 to apply

Apply at: www.esgw.org/jobs

Wage: $28-$32/hr

The Manager of Quality and Compliance plays a key support role across Clinical Services and Adult & Community Services, ensuring operational practices align with applicable regulatory, policy, and funding requirements. This position is responsible for simplifying legislation, policy updates, and compliance expectations into practical, understandable guidance for teams across Clinical Services and Adult & Community Services. The role collaborates with program leaders to assess, adapt, and communicate quality and compliance strategies, supports education and training efforts, and helps teams prepare for audits and reviews. This role serves as a trusted subject matter expert in regulatory navigation and quality assurance.

Requirements

• Demonstrated ability to interpret, implement, and operationalize federal and state regulations, payer requirements, and Conditions of Participation in a practical, program-friendly manner.
• Strong interpersonal and communication skills, with the ability to convey complex compliance concepts clearly and respectfully to a wide range of staff and stakeholders.
• Proven ability to collaborate effectively across departments and with program leaders, fostering a culture of accountability, learning, and continuous improvement.
• Adept at providing coaching, education, and technical assistance in a way that empowers staff and encourages engagement.
• Skilled in managing multiple projects and priorities while meeting deadlines with accuracy and attention to detail.
• Comfortable leading meetings, training sessions, and workgroups with confidence and professionalism.
• Able to respond effectively and calmly in high-pressure situations, including audits, investigations, and time-sensitive compliance issues.

Physical Requirements

• Ability to move independently or with reasonable accommodation within the facility and community.
• Applicant must be physically and mentally able to perform all requirements of the job.
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience

• High School/Equivalent
• 5+ years
• Experience with state and federal funding sources and regulatory requirements. Experience with compliance and quality issues.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.