VP, Security Communications & Trust

Location: Remote

Synonymous Business Title (s): VP, Security

Overview:

Blue Yonder is seeking an exceptional executive to serve as Vice President of Security Communications & Trust - a critical leadership role driving strategic communications during cybersecurity incidents and safeguarding customer confidence in moments of crisis. Reporting directly to the CISO, this position is the bridge between technical incident response and customer success.

The ideal candidate is a seasoned cybersecurity communications leader with a proven track record of navigating complex, high-stakes scenarios. They thrive under pressure, bring composure and structure to ambiguity, and are passionate about building trust in a dynamic, fast-paced environment.

This high-judgment, high-impact role requires deep expertise in cybersecurity, communications, and customer experience. A successful candidate will define our voice in security, champion transparency, and ensure clarity and consistency in all communications that impact on our customers and brand.

What You'll Be Doing/Scope:

Incident Management & Communications Lead

• Define and execute the global security communications strategy, establishing a trusted, transparent voice across all incident response scenarios.
• Lead a cross-functional Security Communications Task Force (Security, Legal, Privacy, Public Relations, Customer Success, Support, Sales, and Regulatory Affairs) to deliver aligned, high-integrity messaging.
• Bar raise and approve messaging artifacts including customer notifications, executive communications, post-incident reports, public statements, and FAQs.
• Serve as the senior escalation point during cyber incidents and for trust-related inquiries.
• Develop and maintain communications playbooks for a range of cyber events (e.g., ransomware, data exposure, DDoS, zero-days).

Training & Readiness Advisor

• Design and lead crisis communication simulations and tabletop exercises to gain alignment and validate readiness.
• Establish and track KPIs to measure incident communications effectiveness, customer sentiment, and internal security awareness.
• Coach and upskill internal stakeholders on security communications protocols and best practices.

Trust Advocate & Brand Steward

• Championing a culture of trust and transparency through thought leadership, media engagement, and industry events.
• Shape narratives that highlight our customer obsession and commitment to security and privacy.
• Collaborate with partners and stakeholders to guide remediation, responsible disclosure, and proactive storytelling.

What We Are Looking For:

Required Qualifications

• 10+ years of experience in cybersecurity, crisis communications, or corporate incident response, including 3-5 years in a senior leadership role.
• Deep understanding of the cyber threat landscape, incident response lifecycle, and security operations.
• Demonstrated success managing high-severity security incidents and corresponding internal, customer, and public communications.
• Exceptional ability to craft and edit empathic, accurate, and clear messages under pressure.
• Experience influencing executives and cross-functional teams in complex organizations.
• Bachelor's degree in Communications, Cybersecurity, Risk Management, or a related field.

Preferred Qualifications

• Advanced degree (e.g., MBA, Master's in Cybersecurity or Strategic Communications).
• Experience in highly regulated industries (e.g., Healthcare, Fintech, SaaS).
• Familiarity with SEC cybersecurity disclosure rules and regulatory frameworks (e.g., NIST, ISO 27001, GDPR, PrivacyMark, DORA).

• Preferred Qualifications
• Advanced degree (e.g., MBA, Master's in Cybersecurity or Strategic Communications).
• Experience in highly regulated industries (e.g., Healthcare, Fintech, SaaS).
• Familiarity with SEC cybersecurity disclosure rules and regulatory frameworks (e.g., NIST, ISO 27001, GDPR, PrivacyMark, DORA).

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The salary range for this position is: $212,361.09 - $275,639.00 USD.

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

• Comprehensive Medical, Dental and Vision

• 401K with Matching

• Flexible Time Off

• Corporate Fitness Program

• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.