New 
CARE Contract Specialist
 Ingersoll Rand | |
life insurance, paid time off, 401(k)
| |
 United States, North Carolina, Davidson | |
| 800 Beaty Street (Show on map) | |
 May 16, 2025 | |
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CARE Contract Specialist BH Job ID: SF Job Req ID: Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title : Customer Service Contracts Administrator Location : Davidson, NC (Onsite) About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: Looking to play a pivotal role in driving growth within a highly visible and well-supported role? We're seeking a detail-oriented professional with solid calculation skills to join us as our Customer Service Contracts Administrator. In this key role, you'll be responsible for activating, managing, and analyzing agreements under our CARE Service offerings and calls for a proactive problem-solver who thrives in a dynamic environment. You'll collaborate daily with Sales, Service, and Operations teams, using your expertise in data processing and contract management to ensure seamless execution of our contracted CARE services. You'll be the go-to resource for resolving questions and challenges from multiple teams, using persistence, initiative, and your keen eye for detail. Your ability to navigate complex issues and ensure accurate financial accountability, including customer invoicing, will be key to your success. As our Customer Service Contracts Administrator, you'll recognize potential issues in system processes-such as payment calculations, pricing validation, and scheduling of long-term service contracts-and confidently raise and address them to keep everything running smoothly. You'll quickly learn new offerings, systems, and technologies, and be proactive in identifying and overcoming challenges. This is a great opportunity that allows you to play a critical role in upholding Ingersoll Rand's commitment to service excellence-supporting both internal teams and external customers-while driving the continued growth of our high-impact Services recurring revenue model. Responsibilities :
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Travel and Work Arrangements
What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com. APPLY NOW CURRENT EMPLOYEES: Please log into our system to apply | |