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Customer Account Specialist - Charlottesville, VA

General Mills, Inc
United States, Virginia, Charlottesville
May 23, 2025
Job Description

OVERVIEW

As a Customer Account Specialist (CAS) you will drive incremental volume growth and sustain existing volume by owning relationships with "foodservice" operators and selling company product lines across our K12, Colleges & Universities, Healthcare, Commercial, and other Non-Commercial channels. Team Fast and Furious is looking for a high-energy CAS for the Virginia market.

You will work closely with the "Foodservice" Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your foodservice customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical foodservice distributor and industry events (ie, Food Shows, Distributor Sales Meetings, etc).

Strong candidates will demonstrate the ability to listen and empathize, be an optimistic team player, and be a proven forward thinker with a strategic mindset and a passion to win over the competition. We are looking for a candidate who can build strong relationships and most importantly, close the sale.

This role's Territory will primarily span from Richmond, VA to Roanoke, VA, but may include all of VA for certain events or visits. We prefer the candidate to live in or around the Charlottesville, VA area, which will minimize travel time to cover their territory properly.

KEY ACCOUNTABILITIES

Sustain and drive incremental volume

  • Identify and sell General Mills foodservice products to key operators across the territory to grow the volume of the Region
  • Collaborate with the Region'sAccount Executives to create pull-through demand for core gaps and innovation
  • Work closely with distributor Sales teams to train on our products that fit in commercial settings to obtain leads

Leverage Analytics and tools (i.e., Salesforce, Firefly, Excel-based reporting) to identify and close on new opportunities

  • Develop strategic geographic call patterns to maximize call coverage (15 - 20 consultative calls per week to sell in 30+ additional slots to operators per month)
  • Develop and leverage local operator opportunities (product and promotion)
  • Target lost opportunities using operator reporting

Other Accountabilities

  • Place & activate new items
  • Support critical distributor and industry events

MINIMUM QUALIFICATIONS

  • High School Diploma
  • Foodservice Industry Experience (Sales or Operations)
  • Strong interpersonal & communication skills
  • Win as a team (team player)
  • Self-motivated with the ability to maintain workload from a remote office

PREFERRED QUALIFICATIONS

  • 3+ years of Foodservice industry experience
  • Problem-solving skills
  • Working Knowledge of the Territory
  • Developed relationships with operators in the territory
  • Tech Savvy (Salesforce Experience a plus)
  • Mindset to grow within the organization

ADDITIONAL CONSIDERATIONS

  • Applicants must be currently authorized to work in the U.S. General Mills will not sponsor applicants for a U.S. work visa.
  • International relocation or international remote working arrangements (outside of the US) will not be considered.
  • Preferred location: Charlottesville or the surrounding area

Salary Range

The salary range for this position is $68700.00 - $103200.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

Reasonable Accommodation Request

If you need to request an accommodation during the application or hiring process, please fill out our online accommodations request form by following this link: Accommodations Request.

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