People Services Operations Specialist

Rolls-Royce
flexible benefit account, paid time off, paid holidays, tuition reimbursement, 401(k), relocation assistance
United States, Indiana, Indianapolis
May 28, 2025
Job Description Job Title: People Services Operations Specialist Working Pattern: Hybrid - 3 days a week in office Working Location: Indianapolis, IN As a People Services Operations Specialist for Rolls-Royce, you'll play a key role in providing support to teams within the Global Business Service (GBS) People Services group and also supporting our People Partners across North America. This is an exciting opportunity as you'll provide professional and specialist advice, whilst working to ensure that GBS is prepared for change through translating policy design into practical systems and processes to support policy development activities. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. What you will be doing: Administering processes and activities that you are responsible for including, but not limited to; background check adjudication, I-9 employment verifications, physical mail processing, initiating and supporting international assignment and immigration matters. Resolving complex issues and responding to customer queries, including those that cannot be resolved by third-party suppliers (Tier 3 escalations) Supporting local and global projects and acting as a local point of contact and/or subject matter expert Project managing new initiatives and requirements, as needed Undertaking regular reviews of all processes, and working with third-party suppliers to ensure efficient operation, continuous improvement and high-quality customer service Lead on any audit requirements, supporting requests for information and providing data as requested Act as an interface between third-party service providers and our customers, addressing any service performance issues where required Leveraging experience and taking initiative to identify and solve complex problems, develop solutions and drive service improvements Prioritizing and meeting demanding deadlines and timescales in a fast-moving environment Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Basic Requirements: Associate degree in Business or Human Resources with 4+ years of experience in Human Resources administration, OR Bachelor's degree in Business or Human Resources with 2+ years of experience in Human Resources administration, OR A Master's degree in Business or Human Resources, OR JD/PhD, OR In lieu of a degree, 6+ years of experience in Human Resources administration In order to be eligible for consideration, you must be a Canadian Citizen or Permanent Resident Preferred Requirements: Experience managing projects and leading change initiatives Experience working both independently and as part of a team Experience with Process Excellence/Six Sigma tools and methodologies What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. Relocation assistance is not available for this position. Closing date: June 11, 2025 Job Category Human Resources Job Posting Date 28 May 2025; 00:05 Pay Range $78,778 - $118,168-Annually Location: Indianapolis, IN Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.