Delivery Coach

TEKsystems
$55.00 - $65.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, Kohler
May 31, 2025
Description Seeking a flexible, open-minded change agent who has demonstrable real-world Agile and Waterfall experience. In order to create an environment for transformation, this person must demonstrate the ability to influence the mindset and behavior of teams and individuals. When working with teams, it is important for this individual to push back against prevailing norms, create a learning environment and lay the groundwork for slow but ongoing organizational and social change. This person should continually hone their facilitation and coaching skills, staying ahead of new developments in Agile and Waterfall. To guide each team's delivery process journey, they must embody the Agile Manifesto, Scrum Guide, Kanban practices and Waterfall process. This position requires Delivery Process excellence mindset, basing decisions on empiricism and identifying opportunities to continuously improve the way teams deliver projects, products and services. The Delivery Coach will work with individuals and teams within a designated functional or geographical area, as well as their executives, leaders, and managers. Additionally, this coach will need to partner closely with the the companies Delivery Excellence Lead to ensure alignment with the strategic goals and value creation plans. BASIC OBJECTIVE Influence mindset and behaviors, including those of senior leaders of the organization. Coach and support Project Managers, Scrum Masters, Kanban Facilitators, and teams as they adjust to and embrace software delivery ways of working at the client. Instill Project Management and Agile principles through training and "in the moment" coaching with teams. Ensure Project Managers, Product and Platform Teams focus on achieving business outcomes and goals. Empower Teams to become self-managing, cross-functional with an attitude of relentless improvement Facilitate Scrum Masters and Kanban Facilitators in aligning to the client's Agile practices within a specific set of guidelines and boundaries provided. Coach Project Managers using the client's Waterfall Coaching Framework and perform regular assessment to mature in delivery process SPECIFIC RESPONSIBILITIES Functional Responsibilities Assess and enhance Agile and Waterfall process maturity Be an ambassador for the IT methodology - Waterfall or Agile and be able to explain the value of the process and various phases Promote best practices in IPEC(Initiate, Plan, Execute, Close) for Waterfall delivery as it relates to waterfall as a process, activities within each phase of IPEC, generation and maintenance of project artifacts Share findings that impact Waterfall/Agile adoption, process maturity and performance identified during Project Manager, Scrum Master and Product Owner sync-up meetings with Centre for Delivery Excellence (CDeX). Partner with Delivery Excellence Lead in implementing Centre for Delivery Excellence (CDeX) OKRs and strategic initiatives within the team Work with the Delivery Excellence Lead to complete metrics roll-up and reporting. Perform Waterfall and Agile Maturity Assessment at regular interval of time and create coaching plan for each project or team. Enable the client's Agile way of working Use the the clients Agile Delivery Framework IPEC (Initiate, Plan/Activate, Execute, Close) for software delivery. Partner with Delivery Excellence Lead to support Agile Activation Process by reviewing Team Charter, Conducting Scrum 101 or Kanban 101 Training, IPEC for Waterfall Trainings Partner closely with Project Managers/Scrum Masters/Kanban Facilitators of assigned teams in evangelizing the clients IPEC process. Partner with CDeX - Tools team in setting up ServiceNow PPM or Scrum/Kanban boards in Jira and Confluence for documentation. Collaborate with Business Leaders and Delivery Leaders in addressing Delivery Process adoption challenges. Provide coaching, support, and guidance to team in partnership with the Project Managers, Scrum Master, Product Owner or Kanban Facilitator Hold weekly one-on-ones with Project Managers, Scrum Masters, Product Owners and Kanban Facilitators to provide coaching, feedback opportunities and ad hoc training. Support the Business Solution Managers(BSM) and Program/Project Managers during readiness discussions by guiding them in establishing alignment at critical checkpoints throughout the project lifecycle (e.g. PLAN, Kickoff, Project Closure) Attend PM CoE and Scrum/Kanban Communities of Practice. Participate in other shared learning events and activities with the the client's community. Facilitate Quarterly Product Planning (QPP) and Quarterly Business Reviews(QBRs) events. Ensure teams are focused on delivering business outcomes and usable features of the highest priority Coach Project Managers on Waterfall process guideline and Coach Scrum Masters, Product Owners and Kanban Facilitators on the customer and product thinking mindset. Ensure Scrum Masters, Product Owners and Kanban Facilitators help the teams understand the WHY and the business value that is being delivered to the customer/end user. Encourage the use of Qualitative and Quantitative metrics to help with continuous improvement for the waterfall project teams to become high performing delivery units. Characteristics "Feels the Room" & Adapts IPEC4Watefall and IPEC4Agile Evangelist Facilitator Flexible GrowthMindset Servant Leader Change Agent Lean Thinker Active Listener Altruistic Skills Agile, waterfall, project management, Jira, Agile methodology, Kanban Top Skills Details Agile,waterfall,project management Additional Skills & Qualifications EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor's degree 5+ Years' Experience Strong background in software process coaching multiple teams and developing learning mindset Experience with training teams on Waterfall process and Agile practices Hands-on experience with tools such as JIRA and Confluence A desire and openness to learn and continuously improve Strong influencing skills without command and control Excellent communication and people skills Commitment to the CDeX strategy at the client, the terminology and mindset PMP, Scrum and Kanban Certification - preferred Experience Level Intermediate Level Pay and Benefits The pay range for this position is $55.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Kohler,WI. Application Deadline This position is anticipated to close on Jun 4, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.