Medical Office Lead- Monmouth Center

Location Site: Salem Health Medical Clinic - Monmouth Center, 512 Main Street E, Monmouth, Oregon 97361
Department: Family Medicine
Position Type: Full Time, 40 hours/week
Start Time: 8:00 am - 5:00 pm, Monday - Friday

Your role with us

As the Medical Office Lead at the Monmouth Clinic, this role is at the heart of daily operations-balancing leadership support, front office coordination, and patient care with energy and purpose. From optimizing schedules and managing EMR workflows to mentoring staff and enhancing clinic efficiency through LEAN practices, this position drives a smooth, patient-centered experience. It's a dynamic opportunity to lead, support, and elevate a collaborative clinic environment every day.

What you'll do

• Serves as a key resource to support daily front office operations, including scheduling, registration, and EMR systems like MyChart.
• Coordinates staff schedules, daily assignments, provider call schedules, and department meetings to ensure efficient clinic workflow.
• Provides training, onboarding, and guidance to front office staff, maintaining strong knowledge of all roles to offer backup when needed.
• Oversees inventory management and supply ordering for front office needs.
• Participates in staff hiring processes, performance feedback, and promotes adherence to clinic policies and standard work.
• Supports LEAN initiatives to improve front office processes and patient experience.
• Facilitates clear, collaborative communication among staff and leadership, while assisting with patient concerns and ensuring smooth patient flow.

Required qualifications

• High school or equivalent degree is required.
• 1 year of Electronic Medical Records (EMR) expereince required.

Additional information

• 2 years of medical office experience preferred.

Total rewards package

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth. Click here for details.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you'll find more than a job, you'll find purpose, connection and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.