Item Processing Manager

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $84,757.00 to $137,443.20. Additional compensation may be possible based on experience and skills.

We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. This position is eligible for our hybrid remote work and will work in the Silver Spring, MD office four days per week.

The Items Processing Manager is responsible for the management of all daily functions, operations, employee performance, future development and success of the Items Processing Department. Instill a climate of continuous improvement, with focus on productivity, quality and scalability. Serves as the second line of defense to assess and effectively manage the risk associated with the Items Processing/Check Exceptions Department, ensuring that business objectives and activities are in alignment with the Bank's risk management framework and appetite. Provide operational support to Finance, Branch Administration, Frontline Sales Team, and other departments as needed. Ensures that all activities adhere to bank policies and procedures and are in compliance with federal regulatory requirements.

Requirements:

Bachelor's Degree in Arts/Sciences (BA/BS) in information management, business management, finance or related field preferred; in lieu of 3 additional years of banking operations experience
• 7 years experience in check exceptions and items processing
• 3 years of supervisory or leadership experience
• Strong knowledge of the core and support bank processing system
• Strong knowledge of the signature verification software
• Strong knowledge of the check image retrieval system
• General working knowledge of MS Office
• Core Banking Systems
• Image Retrieval Systems
• Signature Verification Software

Preferences:

• FIS Global Banking Core System knowledge

Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.