At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We're seeking a future team member for the role of Vice President, Account Management to join our Archer team. This role is located in Berwyn, PA- Hybrid. In this role, you'll make an impact in the following ways:
- Assist in the integration of new client operations after the on-boarding process is complete and act as main point of escalation internally and externally
- Implement new policies and procedures
- Responsible for yearly performance reviews and career development of direct reports.
- Conduct Quarterly on Ones with direct reports
- Become the central escalation point regarding issue and error resolution
- Maintain strong and professional working relationships both inside and outside the firm
- Oversee and enforce established procedures and controls
- Responsible for communicating up the organization any issues or exposure
- Provide detailed support to clients and internal management around operational procedures and best practices
- Continually seek out opportunities/ways to work smarter, faster, better and to create efficiencies in the daily workflows.
- Support and Lead Team
- Responsible for conducting monthly/adhoc team meetings as necessary.
To be successful in this role, we're seeking the following:
- Bachelor's degree or the equivalent combination of education and experience is required.
- Minimum of 7-10 year(s) Operations experience (examples: processing, reconciliation, trading, corporate actions, opening new accounts)
- 2-3 years of experience in leadership role and managing staff
- Focus on the highest level of customer service to the company's clients.
- Knowledge of the Retail Managed Accounts information/data flow
- Knowledge of Institutional information/data flow a plus
- Experience working under tight timelines, producing accurate results, and mitigating risks
- Exceptional organizational skills, ability to prioritize, and manage multiple tasks while maintaining a high level of quality
- Strong analytical, research, and problem solving skills as well as attention to detail
- Team player with a positive attitude who can effectively train and supervise others
- Self starter attitude
- Ability to organize, manage data, prioritize tasks and work in a deadline oriented environment
- Ability to learn and adapt in a growing and changing environment
- Demonstrate aptitude in troubleshooting and complex problem solving
- Excellent computer skills
- Strong verbal and written communication skills with internal and external contacts.
- Ability to multitask in a fast paced environment and react to change positively.
- Attention to detail and highly organized with excellent follow-up abilities.
- Experience working with Fixed Income and multi-currency securities is a plus
- Ability to multitask in a fast paced environment and react to change positively.
At BNY, our culture speaks for itself. Here's a few of our awards:
- America's Most Innovative Companies, Fortune, 2024
- World's Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
- "Most Just Companies", Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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BNY Mellon
Jun 05, 2025