Associate Director, Enterprise Platforms

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Position Overview

The Associate Director, Enterprise Platforms is responsible for managing one of Exact Sciences' enterprise platforms serving a diverse group of business stakeholders. This role will be responsible for applying application management practices to maintain the platform, directing programs and projects to expand the use and capabilities of the platform, consulting with business functions on platform use, coordinating shared services resources, managing vendor relationships, and influencing enterprise architecture strategy. The Associate Director, Enterprise Platforms must have a strong understanding of business strategy and is responsible to the business for the performance of the platform.

Essential Duties

Include, but are not limited to, the following:

• Collaborate with product owners and business partners across multiple business functions to align technology solutions with business strategies.
• Plan, design, and deliver programs to integrate products and processes from acquisitions onto assigned enterprise platform(s) of medium complexity that may expand across business units.
• Develop and maintain a technology roadmap to deliver the global business vision.
• Negotiate delivery priorities with multiple business and/or business solution teams.
• Facilitate a cross-functional enterprise platform governance board to establish, recommend, and adjust priorities with changing business needs.
• Collaborate with enterprise architecture to position the platform within the overall Exact Sciences enterprise architecture and strategy, identifying, and managing integration dependencies and plans.
• Direct an applications management function, ensuring platform stability and performance.
• Ensure adequate system monitoring and reporting is established for assigned platform(s); measure the performance of platforms and participate in incident management activities for critical incidents, outages, or other performance issues.
• Lead the incident management process for critical incidents and outages.
• Guide the evaluations of new Information Technology (IT) solutions, make product selections, and lead implementations.
• Oversee a process for intaking, prioritizing, and delivering incremental releases of functionality.
• Develop and manage an annual budget for the platform, collaborating with global business customer groups to determine strategic priorities for the next fiscal year.
• Stay informed of technology industry trends and solutions to analyze for possible application in our environment.
• Act as the primary relationship manager for partner and vendor organizations to monitor and improve the performance of technology platforms and associated vendor delivery personnel.
• Participate in vendor customer discussions, or similar mechanisms, for providing input toward improving performance and expanding business functionality.
• Manage vendor contracts, licenses, renewals, and corresponding statements of work.
• Work with other IT management and staff to develop and maintain standards, processes, and documentation.
• Supervise staff; including, but not limited to, organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.
• Communicategoals clearly to employees to ensure understanding and success in achieving them.
• Motivateandinspireemployees to do their best work through coaching.
• Maintainmorale and support employee engagement initiatives.
• Ability to work independently with little oversight and direction.
• Ability to communicate technical concepts easily to the business through excellent verbal and written communication skills.
• Ability to operate in a cross-cultural and complex matrix environment and build consensus across functions.
• Self-motivated and a problem solver.
• Strong organization, prioritization, and multi-tasking abilities.
• Adaptable, open to change, and able to work in ambiguous situations and respond to new information or unexpected circumstances.
• Ability to negotiate, mitigate conflict, build alliances, and achieve desired results using strong interpersonal and diplomacy skills.
• Ability to work closely with others on intangible issues across organizational and business-entity boundaries.
• Strong financial, resource, and vendor management skills.
• Strong attention to detail, quality oriented with the ability to see the big picture.
• Strong understanding of business strategy and change management skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability and means to travel between local Exact Sciences locations.
• Ability to travel 10% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Bachelor's Degree in related field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor's Degree.
• 10+ years of experience leading a technology team.
• 8+ years of experience in large, complex implementations related to assigned platform and using program management and software development lifecycle (SDLC) project management methodologies.
• 5+ years of direct management experience.
• Demonstrated project delivery involving complex business workflows or system architectures.
• Demonstrated knowledge of a variety of software and hardware solutions such as, multi-vendor environments and hybrid environment of on premise, co-located, and cloud-based services.
• Strong application management knowledge.
• Demonstrated knowledge of architecture concepts and design principles.
• Proficient in Microsoft Office programs.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Experience leading teams responsible for assigned platform or similar platforms.
• Professional working knowledge of health care or biotechnology.
• Professional working knowledge of Agile delivery methodologies.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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