Administrative Specialist II
 University of Arkansas | |
 United States, Arkansas, North Little Rock | |
| 3000 West Scenic Drive (Show on map) | |
 Jun 05, 2025 | |
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Closing Date: 09/05/2026 Type of Position:ClericalWorkstudy Position: No Job Type:RegularWork Shift: Sponsorship Available: University of Arkansas - Pulaski Technical College at North Little Rock is an integral part of the Arkansas Technical and Community College System maintained by the State of Arkansas. The college is governed by the University of Arkansas System Board of Trustees and a seven-member Board of Visitors and derives its support largely from student tuition and fees and legislative appropriations. Department's Website: Summary of Job Duties:The Administrative Specialist II is responsible for researching and preparing special reports, examining and verifying documents, and performing general office duties. This position is governed by state and federal laws and agency policy.The Administrative Specialist for Disability & Counseling Services provides reception and administrative support for all counselors within the office and the Associate Dean of Students. The position is expected to respond to inquiries, schedule appointments, and coordinate note-taking and alternate format text services. The Assistant must have strong client service skills and problem solving skills and the ability to respond independently to constant challenges and changes while maintaining discretion and professionalism at all times. In order to provide effective and efficient services, the Administrative Specialist is expected to be flexible, maintain confidentiality and use tact and diplomacy at all times. General Responsibilities 1. Provides reception and administrative support for Disability & Counseling Services a. Responds to inquiries made in-person, by telephone or by email and makes appropriate referrals both within and outside the department. b. Schedules appointments and maintains appointments as needed by counselors and Dean of Student Life and Wellness c. Provides intake procedures to new students. d. Maintains student check-in queue and notifies counselors and Dean when students have arrived for appointments. e. Provides accurate information about Disability Services, Counseling, Student Services and other college and community referrals. 2. Coordinates the note-taking and alternate format text services for Disability Services a. Receives note-taking and alternate format text preferences for students. b. Prepares and maintains database with appropriate information. c. Ensures all forms are maintained, signed appropriately and completed correctly. d. Coordinates note-takers for DS students in conjunction with counselors. e. Copies, prints and distributes accommodation letters for students. 3. Maintains Student Access Database for DS students a. Report on a monthly and end of semester basis for DS students. May include but is not limited to: i. Students actively enrolled for DS services ii. Services students are receiving iii. Type of student disabilities 4. Provides support to Disability Services & Counseling Staff a. Maintains all office equipment in working order b. Ensures supplies and equipment are ordered in a timely manner c. Process requisitions and budget request d. Participates as needed in campus wide activities for DS & Counseling Services 5. Testing/Exams a. Assists with exam scheduling and maintains student testing files. b. Track and coordinate receipt of exams and ATR forms with faculty c. Process and log tests received by or disseminated to faculty (or designated persons) d. Maintains security and integrity of tests and assists with testing administration as needed. 6. Responsible for hiring. scheduling, and supervising work-study students 7. Maintain updates and revisions on departmental policies and procedures, as directed by the Dean of Student Life and Wellness 8. Ensure all Standard Operating Procedures (SOPs) for DS & Counseling Services are maintained and updated as needed in the Standard Operating Procedure manual. 9. Assist with advertising and marketing projects/programs in coordination with UA-PTC PR and Marketing, as needed. 10. Assist counselors in researching information to assist with student needs. 11. Assist staff with travel arrangements and reimbursements. 12. Maintain calendar of activities, events and updates for the department and communicate those events with PR and Marketing for the college wide events calendar and newsletters. Qualifications: Minimum Qualifications: 1. The formal education equivalent of a high school diploma; associate degree preferred. 2. Excellent computer skills to include Microsoft Office Suite, database maintenance. 3. Excellent interpersonal and communication skills; must be able to develop and maintain a rapport with students, co-workers, staff and faculty. 4. Dependability, reliability, punctuality and confidentiality are essential. 5. Independent judgment, decision-making and problem solving skills. 6. Accuracy in appointments booked and referrals. 7. Must be a self-starter and willing to take initiative to learn new areas of information. Additional Information: Salary Information: $25, 575Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Proof of Veteran Status, Resume, Unofficial/Official Transcript(s)Optional Documents: Recruitment Contact Information: Humanresources@uaptc.edu All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check, Sex Offender RegistryUniversity of Arkansas - Pulaski Technical College is committed to providing a safe campus community. Title IX protects the college community from sexual harassment in a school's education programs and activities. This means that Title IX protects the college community in connection with all academic, educational, extracurricular, athletic, and other programs of the school, whether those programs take place in a school's facilities, in college transportation, at a class or training program sponsored by the school at another location, or elsewhere. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Manipulate items with fingers, including keyboarding, Standing, Talking, Walking Frequent Physical Activity:Manipulate items with fingers, including keyboarding, Sitting Occasional Physical Activity:Stooping, Talking, Walking Benefits Eligible:Yes | |