Business Risk & Controls Program Analyst

This is a hybrid role, where the working schedule will occur both inside and outside of a company office. This role can be located in Raleigh or Charlotte, NC. The preferred location is Raleigh, NC.

The Business Risk & Controls Program Analyst position is responsible for facilitating, supporting, and directing the effective monitoring and reporting of risk measures across the General Bank Business Unit, in alignment with Enterprise Risk Management (ERM), Operational Risk Management (ORM), and Compliance Risk Management frameworks, policies, and standards.

This role develops reporting constructs (dashboards and presentations), monitors risk-related data to ensure accurate and timely reporting and enables reporting capabilities to support proactive identification and management of risk. Data may be interpreted by conducting thorough analysis to identify trends, variances, and insights, and subsequently summarized for consumption through executive-level presentations or committee-level reporting structures (e.g., data-storytelling using concise wording and visually appealing formats).

Additionally, this role engages through the administration of technology solutions in support of reporting capabilities necessary in monitoring various risk management programs (i.e., Operational Risk Events, Model Risk, Key Risk Indicators, Risk & Control Self-Assessments, Issues Management, Third Party Risk Management, Controls Assurance, etc.).

The Business Risk & Controls Program Analyst will develop collaborative partnerships with internal departments and stakeholders to enhance cross-functional risk management capabilities. This includes working with the second line of defense to validate risk information and support the development of comprehensive risk reports that reflect the first line's risk management profile.

• Business Risk & Controls Knowledge and Expertise - Develops and maintains a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Aids with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
• Risk Program Execution - Supports the implementation and maintenance of the BU's risk management framework. Aids in the regular maintenance of policies, standards and procedures that support risk program execution. Tracks in the resolution of issues across the organization, ensuring timely escalation and remediation. Produces regular metric-focused and thematic updates that detail the effectiveness of issue remediation efforts. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
• Regulatory Engagement - Supports regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission.
• Risk Governance & Reporting - Maintains risk reporting frameworks, dashboards and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepares regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes.

Basic Qualifications:

Bachelor's Degree and 4 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 8 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Qualifications:

• Finance or Risk Management Expertise
• Knowledge of risk techniques, practices, and control frameworks
• Strong Microsoft Excel and PowerPoint presentation skills (building executive reporting)
• Experience with development of governance materials and management reporting
• Experience monitoring and overseeing risk metrics, inclusive of reviewing action plans and escalation protocols
• Knowledge of various banking and government regulatory requirements and processes
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk
• Ability to work effectively with associates, senior management, and various committees
• Knowledge of building, executing, and supporting a first line risk management program
• Exceptional communication skills across all levels of leadership
• Ability to track and coordinate large, complex processes
• Experience working with a Large Financial Institution

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.