Regional Enrollment and Eligibility Coordinator

Make A Difference in Your Community - the YMCA is now hiring a Regional Enrollment and Eligibility Coordinator Opportunity!

The YMCA of Metropolitan Chicago is hiring a full-time Regional Enrollment and Eligibility Coordinator to facilitate the recruitment and enrollment of youth in the after-school, camp, and enrichment programs for Buehler YMCA located in Palatine, IL and Sage YMCA located in Crystal Lake, IL.

As the Regional Enrollment and Eligibility Coordinator, you will facilitate the recruitment and enrollment of youth in the after school, camp and enrichment programs. The Enrollment and Eligibility Coordinator is responsible for ensuring that funding requirements such as Child Care Eligibility Applications, Change of Providers, and Re-determinations are completed and submitted in an accurate and timely manner in order to maximize billing and funding levels. Additionally, the Enrollment and Eligibility Coordinator must ensure that all YMCA enrollment requirements are completed.

The salary range is $50,000-$52,000 per year with full-time benefits and opportunities to grow within the organization

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  We offer salaries that reflect your skills, experience, and the value you bring to our team.
  
  
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  Comprehensive health, dental, and vision insurance plans for eligible employees, along with access to wellness programs, mental health resources, and a family gym membership.
  
  
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  Generous paid time off (PTO), including paid holidays. We also offer flexible work hours to help you balance your personal and professional life.
  
  
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  403(b) plan with company contributions for eligible employees after 2 years of service to help you plan for your future.
  
  
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  Opportunities for continuous learning through workshops and training programs.
  
  
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  A supportive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels welcome and respected.
  
  
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  Discounts on programs, employee assistance programs, and company-sponsored events.
  
  

Scope of Responsibilities:

• Assists Regional Director of out of school time and program specific directors with recruitment efforts, including distribution of promotional materials to families and attending school-wide parent/family engagement events such as parent orientation, open houses and report card pick-up for OST programs.
• Completes childcare eligibility applications and re-determinations with parent applicants. Determines eligibility, calculates and collects parent co-payments.
• Distributes enrollment packets and parent handbooks to families, ensures comprehensive completion of the enrollment packet and enrolls students in the program.
• Assists with assigned center locations with day camp enrollment.
• Maintains tickler file/spreadsheet to ensure timely re-determination and submission of eligibility. Sends notices to parents 30 days prior to eligibility expiration and follows up to ensure that all required documents are submitted.
• Develops and maintains eligibility files on all enrolled families.
• Maintains sign in sheets and has a system for tracking.
• Completes childcare billing monthly. Reports on unbilled children/days of service and resolves all unbilled issues. Authorizes supplemental billings.
• Follows up with parents regarding collection of co-payments and fees. Enters and maintains co-payment data on tracking spreadsheet.
• Manages partnership with CCR&R agencies to ensure submissions are reviewed and our families get clear guidance.
• Participates in all audits and ensures documentation is always audit ready.
• Assists with parent communication and ensures the registration process is seamless.

Minimum Requirements & Preferred Qualifications:

• Minimum of an Associate's Degree in Business Administration, Management, Accounting or equivalent work/education experience
• Ability to travel locally using own vehicle throughout the Chicagoland area (city and suburbs) with current, valid driver's license
• Knowledge and experience in eligibility standards for a childcare program
• Previous administrative experience required
• Demonstrated interpersonal skills to effectively build and maintain relationships with members, team members, and other stakeholders and constituents and to work in a diverse group is required
• Ability to organize and prioritize multiple, competing for priorities to maximize personal and team effectiveness.
• Demonstrated member relations/customer service skills and skilled in problem-solving and complaint resolution.
• Proficiency in Microsoft Office (e.g. Word, Excel), email; ability to learn and adapt to new technology.
• Outstanding written/verbal communications with the ability to adapt the message to an audience
• Commitment to, and a passion for, the YMCA of Metro Chicago's mission.
• Meet physical qualifications required as outlined in the job description. The YMCA will provide reasonable accommodations for persons with disabilities.

Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by:

• Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
• Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
• Reporting any suspicious behavior and violation of policy and procedures to your supervisor
• Completing all child abuse prevention training as required