IT Support Specialist

TEKsystems
$18.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oregon, Portland
Jun 10, 2025
A Local Hospitality/Restaurant company is hiring an Helpdesk Support Technician to join the team for a great opportunity to cover for someone out on leave! Job Description: * Participate in helpdesk rotation (4 on the team) * Answer calls/respond to emails * If needed, go onsite to provide additional support (65 locations (pubs/hotels) between OR/WA) - mileage/parking will be included/expensed. On average, onsite calls happen once or twice a week, but sometimes there are no onsite calls. Trips usually take an hour or two. * Support 1100-1300 total users and roughly 400 devices. 95% are PC's, 5% mac. * Expect to take about 15-25+ calls per day (no SLA's, goal is to resolve the issue however long it takes). They support around 40-50 applications. Qualifications: * This is a hybrid remote role, so must be open to both. * The shifts are 2 weeks M-F, 9-5pm and 2 weeks M-F, 2-10pm. Will work onsite for the day shifts and remote for the swing shifts. Additionally, they work 2 weekends a month working the same shifts (on the weekend shifts, they will get Mon/Tues off instead of the normal Sat/Sun). * 2-3+ years of relevant experience preferred. * Must have reliable transportation as you may drive to different sites around the OR/WA locations - mileage/parking will be reimbursed or provided. **If Interested: Please apply to the job application and email Derek at Dmautz @teksystems.com Pay and Benefits The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Portland,OR. Application Deadline This position is anticipated to close on Jun 23, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.