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Patient Care Technician - Unit Secretary - Behavioral Health Inpatient - Days

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Chicago
Jun 10, 2025

Hourly Pay Range:

$18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Sign on bonus: None
  • Position: Patient Care Technician - Unit Secretary - Behavioral Health Inpatient
  • Location: Swedish Hospital, Chicago
  • Full Time
  • Hours: Days (7a-730p); 3 shifts per week; every other weekend and rotating holidays required
  • Required Travel: None

What you will do:

The Patient Care Technician-Unit Secretary provides clinical and secretarial support for the Nursing Unit. This role assists the Nurse Manager and Unit Charge Nurse in maintaining efficient function of the unit in carrying out patient care and other related duties.

This role performs tasks related to the functioning of the Nursing Unit and the provision of patient care under the direction of the Charge or Resource Nurse. They promote positive public relations through courteous interactions with patients, families, staff and physicians.

  • Answers the unit phone in a polite manner identifying self and unit.
  • Performs secretarial duties for the nursing unit including but not limited to admitting patients to the unit census; greeting families and visitors and directing them to the patient room during visiting hours, ordering supplies and equipment as directed, assisting the charge nurse in preparing nurse assignments for the oncoming shift.
  • Assists in orientation of new Patient Care Technician-Unit Secretaries to the unit.
  • May be reassigned to another area or asked to function as a Unit Secretary as needed.
  • Performs cardiac monitoring duties if trained as a monitor tech as directed by the Charge RN or Manager.
  • Is expected to answer call lights by manager or Charge Nurse.

What you will need:

  • CNA certification orSuccessful completion of an accredited nursing assistant training course orminimum six months of previous patient care experience or equivalent or completion of one nursing clinical rotation
  • American Heart Association CPR Certification
  • High school graduate or equivalent
  • Ability to interact effectively with others
  • Ability to uphold confidentiality standards appropriately
  • Must communicate effectively (both written and verbally), be organized and self directed
  • One year Nursing Assistant experience or comparable experience preferred.
  • Secretarial and computer knowledge is desirable; computer entry, and simple math.
  • Ability to effectively handle stress
  • Ability to handle confidentiality appropriately

Benefits:

  • Premium pay for eligible employees
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Discounted parking at designated location
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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