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Operations Program Support Specialist (Project Coordinator - I)

Spectraforce Technologies
United States, Texas, Frisco
Jun 11, 2025
Job Title: Operations Program Support Specialist (Project Coordinator - I)

Duration: 4 Months

Location: Onsite-Frisco, TX, 75034

Position Overview:

  • Client seeks a detail-oriented and highly organized Operations Support Specialist to assist with documentation, tracking, and process improvement tasks. This role requires strong computer skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will support operational efficiency through documentation, process flow management, and effective follow-up.


Key Responsibilities:

  • Track and document operational tasks and workflows.
  • Maintain organized electronic filing systems using standard file naming conventions.
  • Support resolution efforts for process issues and service gaps.
  • Create folders, prepare documentation, and manage data inputs.
  • Collaborate with cross-functional teams to improve and streamline processes.
  • Follow up on outstanding tasks and ensure timely completion.
  • Provide internal customer service and support through clear communication.


Preferred Skills:

  • PowerPoint (a plus).
  • Customer service mindset with problem-solving capabilities.
  • Excellent written and verbal communication skills.
  • Demonstrated flexibility and adaptability.
  • Strong attention to detail and organizational skills.
  • Proven ability to document, track, and follow up on tasks.


Must-Haves:

  • Familiarity with process flows and improvement methodologies.
  • Understanding of file naming conventions and folder management.
  • Experience as a resolution specialist or in a similar support role is a plus.
  • Use SharePoint and Microsoft Office tools (Excel, Word, Outlook) effectively.
  • Microsoft Excel (Intermediate to Advanced).
  • Microsoft Word and Outlook.

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