Shop Technician

Komatsu
United States, Nevada, Elko
4450 P&H Drive (Show on map)
Jun 11, 2025
Join Komatsu and Be Part of Something Big! Job Overview As a pivotal member of our repair team at Komatsu, your primary responsibility will be the timely and effective repair of machine components within the shop environment. You will play a vital role in maintaining the operational efficiency of our equipment, thus ensuring we meet our commitments to service quality and customer satisfaction. In this capacity, you will be expected to uphold a series of performance metrics that are crucial for the success of our operations. These metrics include an annual repair efficiency target of 85%, along with a commitment to keeping rework hours below 3% of billed hours. Strong adherence to standard repair times as outlined in Komatsu Equipment Company job codes will be essential. Key Performance Indicators Include: Achieve balanced scorecard goals established by the company. Maintain technical and soft skills averages of 4 to 6 on the Technician Competency Matrix. Demonstrate a commitment to safety, scoring no lower than 7 on the safety section of the competency matrix. Your contributions will directly impact the overall success and reputation of Komatsu West, making this role both challenging and rewarding. Key Job Responsibilities Conduct thorough repairs and maintenance tasks, ensuring adherence to flat rate times and minimizing rework metrics. Maintain a commitment to safety; rigorously follow all safety policies and procedures from Komatsu Equipment Company and our clients. Accurately complete all necessary paperwork and data input related to work orders, parts orders, and safety documentation. Implement effective contamination control and comply with HAZMAT regulations. Disassemble and assemble mechanical components, performing testing and adjustments with minimal oversight. Provide detailed quotes and pricing estimates to our clients, ensuring transparency and accuracy. Utilize diagnostic techniques to identify issues and recommend effective repairs to enhance the reliability of equipment. Test and confirm the proper operation of all repairs and adjustments, ensuring high-quality standards are met. Employ general failure analysis methodologies to determine accurate diagnostics and repair pathways. Qualifications/Requirements A high school diploma or GED is required; an Associate Degree in Diesel Technology or equivalent experience is preferred. At least 2 years of relevant experience or a combination of education and hands-on training is essential to perform effectively in this role. Flexibility to work varied schedules, including potential shift work, is necessary to meet the demands of the position. Additional Information Diversity & Inclusion Commitment At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together. Company Information Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world! If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/.