Senior API Product Manager

Position Summary

Candid is a nonprofit that provides the most comprehensive data and insights about the social sector. We get you the information you need to do good. Candid collects, curates, and maintains the most comprehensive data on the nonprofit sector to empower nonprofits, foundations, researchers, and technology platforms across philanthropy. There is a growing need for this data to be easily accessible in developer channels so that 3^rd parties to send and get access to this data in real-time. Candid currently has an opportunity for a Senior API Product Manager.

The Senior API Product Manager will own the strategic vision and execution of Candid's next generation developer platform, including APIs, webhooks, integrations, and developer portal. This role drives revenue growth by making nonprofit sector data accessible to developers and third-party platforms in real-time. You'll identify market opportunities, understand developer needs, and translate requirements into platform capabilities while collaborating with Growth and Operations teams to optimize the developer experience and business outcomes.

Position: Senior API Product Manager

Reporting to: Senior Director, Data Provider Product Management

Supervises: N/A

Schedule: 35-hour work week, Monday through Friday

Compensation: $120,000-$155,000 (this range is for the NYC area and will be adjusted for other localities; additionally, factors like skills and experience will be considered).

Location: Remote. In-person attendance is expected during our annual, weeklong all-staff summit. Additionally, participation for in-person meetings is expected at least once per year for most employees, at least once per quarter for senior leaders, and at least once per month for the executive team. Staff that are not in NYC are expected to travel for these meetings.

Benefits: Health insurance (medical, dental, vision), retirement contribution with additional option for a match, paid life insurance and AD&D, paid leave time (PTO, compassionate leave, volunteer, holiday, parental), short-term and long-term disability, pre-tax transit, flexible spending accounts, supplemental insurance, summer hours, and Public Service Loan Forgiveness (PSLF) program eligible employer.

Responsibilities

Product Strategy & Ownership

• Own productization of external APIs, webhooks, developer portal, and third-party integrations
• Define strategic vision, business plan and roadmap for Candid's next generation developer platform and APIs
• Research and analyze API usage patterns to understand developer needs and use cases
• Instrument data collection to track developer behavior and API performance

Market Intelligence & Requirements

• Identify and prioritize supply/demand gaps in the developer ecosystem
• Translate market opportunities into explicit platform and technical requirements
• Conduct competitive analysis and monitor emerging trends in developer tooling
• Engage with API users and developers to understand pain points and requirements

Cross-Functional Collaboration

• Partner with Growth and Ops teams on pricing, packaging, marketing, and operations
• Collaborate with engineering teams to deliver API capabilities and developer tools
• Work with Solutions Engineers and Support to resolve technical issues and improve developer experience
• Coordinate with other Product Managers to align roadmaps and feature releases

Product Operations & Growth

• Establish, track, and optimize key metrics including API usage, developer acquisition, and revenue
• Implement and monitor feedback loops and developer satisfaction measurement
• Manage product lifecycle from ideation to launch, iterating and optimizing each release
• Collaborate on go-to-market strategies for new API products and major releases with marketing and sales
• Evangelize API products through demos and stakeholder presentations

Requirements

• 5-7 years product management experience focused on APIs, webhooks, and developer products
• Experience building platform products that support multiple development teams
• Background in nonprofit/philanthropy sector or working with nonprofit data preferred
• Track record of successful 0-to-1 product launches and post-launch iteration
• Deep knowledge of RESTful APIs, GraphQL, webhooks, and authentication systems
• Understanding of developer tools, documentation, and portal experiences
• Experience with API analytics, monitoring, and performance optimization
• Proficiency with Agile/Scrum methodologies
• Strong developer empathy and understanding of technical user needs
• Ability to gather requirements from diverse, often competing stakeholder groups
• Data-driven approach to feature prioritization and product decisions
• Excellent communication skills across technical and business audiences
• Strategic thinking with high initiative and cross-functional coordination abilities
• Bachelor's degree in Computer Science, Engineering, or related technical field preferred
• Equivalent experience considered
• Willingness to perform other duties and special projects as needed/requested.
• Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
• Champions and represents Candid's core values: We're driven, direct, accessible, curious, and inclusive.

About Candid
Every year, millions of nonprofits spend trillions of dollars around the world. Candid finds out where that money comes from, where it goes, and why it matters. Through research, collaboration, and training, we connect people who want to change the world to the resources they need to do it. Our data tools on nonprofits, foundations, and grants are the most comprehensive in the world.

Candid's vision is an ambitious one. But we know when we make investments in our talent, it translates to more access and better knowledge for those working for social good around the world.

On February 1, 2019, Foundation Center and GuideStar joined forces to become Candid, a 501(c)(3) nonprofit organization.

Candid is a qualifying nonprofit organization as defined by the Public Service Loan Forgiveness Program. As such, Candid employees may claim their employment time on their PSLF application. We offer a competitive salary and excellent benefits. Due to the high volume of applicants we typically receive, we regret that we can only contact candidates we would like to interview.

For more information on positions available at Candid, please visit our website: Work with us

Candid is an equal opportunity employer. Candid provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to diversity, equity, and inclusion and especially encourage members of underrepresented communities to apply.