Medical Assistant

Summary

Under the direction and supervision of Mary Free Bed Medical Group Providers, the Medical Assistant, who is non-licensed, uses their clinical training to provide direct patient care. This includes assisting with the rehabilitative goals of the patient, and supporting clinic RN's, physicians, and advanced practice professionals along with other members of their care team.

Essential Job Responsibilities

* Provide patient care and services within the scope of licensure, certification, or registration, in accordance with applicable laws and regulations.

* Conduct pre-visit planning by reviewing and updating patient charts with recent test results, correspondence, and other relevant information per clinic protocols.

* Prepare patients for examination and treatment by documenting a brief health history or reason for visit in the medical record.

* Accurately measure and record vital signs, including height, weight, blood pressure, and temperature.

* Assist providers during examinations and procedures as directed.

* Administer medications and injections as ordered by the provider.

* Complete necessary forms and obtain provider signatures when required.

* Maintain responsibility for medical supplies and ensure proper cleaning and sterilization of instruments and equipment under the direction of nursing or provider staff.

* Support clinical staff in delivering patient education and instructions.

* Create and maintain patient files and related documentation as needed.

* Stock, clean, and perform inventory of exam rooms to ensure readiness and cleanliness.

* Communicate with patients, families, and healthcare professionals via phone, email, or patient portal regarding care plans and follow-up.

* Provide support in other clinic areas as needed, including occasional reassignment to different roles or locations within the clinic.

* Perform other related duties as assigned. We'll embrace all people by:

• Treating everyone with dignity and respect.
• Opening more doors to opportunity for others to succeed.
• Growing talent and people.
• Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
• Taking action against discrimination.
• Honoring our differences and how we collaborate.
• Educating staff, patients and the communities we care for.
• Restoring hope and freedom, together

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

* High school diploma or equivalent required.

* Completion of an accredited Medical Assistant training or certificate program such as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required.

* Current Basic Life Support (BLS) certification for Healthcare Providers from the American Heart Association.

* Minimum of 2 years of experience as a Medical Assistant, Licensed Practical Nurse (LPN), or in comparable patient care role within an inpatient or hospital setting.

* Solid foundation in medical terminology through formal education or training.

* Proficiency in using Electronic Health Records (EHR) systems.

* Competency in Microsoft Office Suite (Excel, Word, Outlook) and other standard office technologies.

* Demonstrated commitment to maintaining patient confidentiality and strict adherence to HIPAA regulations.

* Strong reasoning and judgment skills; ability to remain calm and effective in emergency situations.

* Knowledge of common safety hazards and appropriate precautions in a medical practice environment

Preferred Job Qualifications

* Previous experience with EPIC electronic health record system.

Physical Requirements for Essential Job Qualification

Levels:

* None (No specific requirements)

* Occasionally (Less than 1/3)

* Frequently (1/3 to 2/3)

* Majority (More than 2/3)

Remain in a stationary position: None

Traverse or move around work location: Occasionally

Use keyboard: Occasionally

Operate or use department specific equipment: None

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: Frequently

Receive and communicate information and ideas for understanding: Occasionally

Transport, position, and/or exert force:

• Up to 10 pounds: Frequently
• Up to 25 pounds: Occasionally
• Up to 50 pounds: Occasionally
• Up to 75 pounds: None
• More than 100 pounds: None
• Other weight: Up to___ pounds _____
• Other: _____

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.