Sr. Quality Manager

JOB DESCRIPTION

The Senior Quality Manager has direct responsibility for the execution of Quality deliverables for their assigned Business Group. They will be responsible for Customer Interface, Craftsmanship and Warranty performance. Additional responsibilities include AQE, QE and QM staffing, training, and performance reviews. Responsible for Supplier management and Quality performance.

Main tasks/important responsibilities

• Prepare a monthly assessment of all quality deliverables for each program within the BU areas.

• Mitigate the risk of any missed quality deliverables with the execution of appropriate corrective action plans and glide paths.

• Review and approve Quality deliverables.

• Actively participate in Program Reviews, and Phase Exit Reviews.

• Actively participate in monthly product reviews by presenting current issues and systemic improvement to prevent reoccurrence within specific plant an other applicable plants in the network

• Function as the primary point of contact to the particular Customer for responding to quality issues, Potential Product Safety Concerns (PPSC), Quality Key measure performance and other "Customer Specific" initiatives. Develop key Customer relationships in the Supplier Quality Area.

• Communicate Customer issues, Adient's performance in the eyes of the Customer, and unique Customer quality systems / procedures to the appropriate individuals within Adient, and assure that appropriate actions are taken. Work for improvement in or maintaining Green Customer Score Cards.

• Ensure the successful implementation of Adient Quality Systems and ensure continued certification to / complaints with IATF 16949, including customer specific requirements.

• Commandments - Assure commandment audits are completed on time per yearly plan. And lessons learned from PPSC / IRs are driven back into commandment requirement

• Drive continuous improvement of Customer specific Warranty performance data. Ensure that the appropriate issues are identified, root cause determined and corrective actions implemented. Assure that known product quality concerns are addressed and improvement is measured on Glide path for Warranty.

• Develop QE resource budgets and staffing needs. Participate in the interview process, and add resources, as they are needed.

• Develop and execute Annual Development Plans, Performance Reviews, and succession plans for each AQE, QE and QM that is in the Business Unit.

• Participate in the quoting process to ensure that the appropriate quality resources and objectives are considered prior to receiving the business award.

• Ensure that all deliverables are completed on time and that any critical issues are identified and resolved in a timely manner.

• Support maintaining AMS Level 3 in production plans and develop plan to progress to Level 5 in alignment with Continuous Improvement plans.

Education

• A Bachelor's Degree in a technical area is required (or equivalent experience).
• Specific education and training in Quality disciplines including (minimum) IATF 16949, VDA, Continuous Improvement, Total Quality Management, PPAP, FMEA, Control Plans, DOE, and SPC are also required.
• People development and leadership experience is required.

• Advanced Quality Planning including familiarity with the AIAG Advanced Quality Planning and Control Plan standard, FMEA's, PPAPs, Dimensional layouts, gage/fixture design, SPC, and Performance/Material testing.
• Advanced statistical concepts, design of experiments, and problem solving methodology
• Qualified as a Quality Systems auditor
• Certified in Six Sigma is preferred

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