New

Desktop Support Specialist

TEKsystems
$18.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Georgia, Alpharetta
Jun 25, 2025
Description Proactive Engagement: Regular check-ins and anticipatory service to address potential IT needs before they become disruptions. Ensuring systems are always up to date, optimized, and functioning at peak performance. Priority Response Times: Executive tickets and requests are triaged to the highest priority level, with immediate response and expedited resolution protocols in place. Onsite & Remote Flexibility: Willingness to provide in-person assistance at executive offices, boardrooms, or offsite locations, as well as after-hours or travel-based support when needed. Device Optimization & Personalization: Configure, maintain, and troubleshoot multiple devices (e.g., smartphones, tablets, laptops, conferencing tools) to executive preferences, including syncing across platforms, VPNs, mobile device management, and secure remote access. Confidentiality & Discretion: Handle sensitive data and communications with the utmost confidentiality and professionalism, maintaining strict adherence to security protocols and executive privacy. Business Continuity Assurance: Rapid deployment of backup devices, failover options, or alternative communication tools to guarantee zero downtime for key decision-makers. White-Glove Onboarding & Transitions: Provide fully-managed device setups, executive-level orientations, and personalized walkthroughs during onboarding, promotions, or hardware upgrades. Meeting & Presentation Readiness: Ensure boardroom tech, conference calls, video conferencing platforms (e.g., Teams, Zoom, Webex), and presentation equipment are tested and flawless before every high-profile meeting. Skills support desk, white glove, C suite, Troubleshooting, Technical support Top Skills Details support desk,white glove,C suite,Troubleshooting,Technical support Additional Skills & Qualifications n/a Experience Level Entry Level Pay and Benefits The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Alpharetta,GA. Application Deadline This position is anticipated to close on Jun 27, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.