Overview Construction Management is seeking a motivated and articulate professional to join the Construction Street Operations team as an Associate Specialist. The ideal candidate will be self-driven, resourceful, and demonstrate strong leadership and sound judgment in technical decision-making. Success in this role requires a commitment to excellence and a strong alignment with the Company's core values and mission.
Responsibilities
Core Responsibilities
- VIOLATION MONITORING: Monitor and research Notices of Violation (NOV) and Corrective Action Requests (CAR) issued by the NYC DOT.
- SUMMONS SYSTEM KNOWLEDGE: Maintain working knowledge of the NOV process and the Summons System.
- PERMIT MANAGEMENT: Order NYC DOT permits and track work progress in Con Edisons Work Management Systems (e.g., Maximo, Electric and Gas WMS).
- FIELD OPERATIONS SUPPORT: Dispatch work assignments to field forces and assist in preparing training and business presentation materials
- APPLICATION UTILIZATION: Monitor and utilize the paving applications and Summons System, including the NYCStreets application.
- ENVIRONMENTAL COMPLIANCE: Ensure compliance with safe work practices and environmental protection policies in accordance with Company and regulatory standards.
- CONTRACTOR DOCUMENTATION: Request and collect documentation from contractors to support Unit Price Contract payments.
- PAYMENT FOLDER VERIFICATION: Verify that all required documents (e.g., paperwork, photographs) are included in payment folders prior to submission to Chief Construction Inspectors (CCI).
- PAYMENT TRACKING: Manage payment folders from initial submission through final payment and filing.
- CLAIMS RESOLUTION: Assist in resolving contractor exceptions or claims related to proposed payments.
- PERFORMANCE SUPPORT: Support departmental goals and Key Performance Indicators (KPIs).
- FINANCIAL TASKS: Perform invoice and receipting tasks in Oracle and take on additional assignments as needed to support departmental operations.
Qualifications
Required Education/Experience
- High School Diploma/GED 5 years Experience in office management, utilization of spreadsheets and databases to track and monitor work queues; interfacing with customers and/or contractors, filing, setting-up and following-up with appointments along with updating financial records
- Associate's Degree 4 years Experience in office management, utilization of spreadsheets and databases to track and monitor work queues; interfacing with customers and/or contractors, filing, setting-up and following-up with appointments along with updating financial records
- Bachelor's Degree 2 years Experience in office management, utilization of spreadsheets and databases to track and monitor work queues; interfacing with customers and/or contractors, filing, setting-up and following-up with appointments along with updating financial records
Relevant Work Experience
- Depending on education, 2-5 years of relevant work experience. Required
- Demonstrated experience working with Microsoft Office software applications (Access, Excel, Word, Outlook, PowerPoint) and demonstrated experience managing multiple assignments. Required
- Experience in office management, utilization of spreadsheets and databases to track and monitor work queues; interfacing with customers and/or contractors, filing, setting-up and following-up with appointments along with updating financial records. Required
- Experience working with Customer Relationship Management Software Applications Preferred
- Working knowledge company work management systems and mapping applications is preferred. Preferred
- Experience in interpreting contract pay items and standard terms and conditions of construction contracts is preferred. Preferred
- Knowledge of Oracle EBS or other payment, invoicing system applications Preferred
Licenses and Certifications
- Driver's License Required
Physical Demands
- Ability to push, pull, and lift up to 40 pounds
- Sit or stand to answer a phone for the duration of the workday
- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
- Possess manual dexterity and the ability to use hands for the duration of the workday
- Ability to stoop, bend, reach, and kneel throughout the workday
- Stand to use/operate office equipment for the duration of the workday
Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Must be able to work flexible hours including weekends and holidays as required
- Must be able to travel within the Company service territories, as necessary.
|