Overview
This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office based in Raleigh, NC. We are seeking a motivated Corporate Real Estate Coordinator with a background in commercial real estate. While experience in financial institutions is a bonus, it is not a requirement. The ideal candidate will possess strong analytical skills, particularly in Microsoft Excel, to assist our facility maintenance team with reporting and operational efficiency. Maintains files and records related to leases, properties, construction, and building maintenance. Reviews, approves, and processes invoices, assisting with confirmation of payment and related issue resolution. Works closely with both internal and external parties in the completion of daily activities and provides reports for management to assist in the strategic evaluation of CRE functions.
Responsibilities
- Business Support - Assists with a variety of tasks to facilitate CRE operations. Supports the facility maintenance team in data analysis using advanced Microsoft Excel functions, including pivot tables and v-look ups. Enters project, work order, and portfolio data into the department tracking system. Creates various reports and conveys to the appropriate parties. Responds to objections, disagreements, and conflicts related to real estate properties. Resolves requests for information or documentation in a prompt and efficient manner. Assist in the technical aspects of facility maintenance, helping to resolve issues and streamline processes.
- Vendor Management - Oversees vendor management activities including vendor procurement, compliance, and performance evaluation. Receives, issues, and processes financial statements such as commitments, change orders, and invoices. Monitors approval status and payment of invoices and follows up as necessary.
- Documentation - Maintains project, work order, and lease files on an ongoing basis. Ensures CRE records are accurate and up-to-date.
- Communication - Cultivates and maintains strong professional communications with executives, associates, and vendors to solve issues that arise during the course of CRE activities. Ensure proper dispatch of work orders and track their progress using a CMMS system. Collaborates with internal teams and external vendors to maintain facility standards and ensure compliance with agreements. Resolves property issues by working directly with landlords and vendors. Creates and records written communication between parties for documentation purposes.
Qualifications
Bachelor's Degree and 0 years of experience in Corporate Real Estate or Facilities OR High School Diploma or GED and 4 years of experience in Corporate Real Estate or Facilities Preferred Experience:
- Current contractor/contingent worker for First Citizens Bank
- Experience in a coordination support in Corporate Real Estate, Facility
- Experience working at a third-party property management company
- Experience working in work order systems
- Basic knowledge relevant to facility maintenance work
- Strong analytical skills and proficient in Microsoft Excel
- Ability to lift 30 lbs
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #EJC #LI-DNI
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