Talent and Culture Training Facilitator

SeeWhat We're All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

Perks

• Parts Town Pride - check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance

As the Talent and Culture Training Facilitator (Internally known as Study Buddy), you will welcome, train and support our new team members during their first weeks at Parts Town. You will get to know our systems and best practices closely, become an expert at teaching others how to navigate our processes and coordinate with our subject matter experts for content, all while geeking out on the details and ensuring a measurable training experience is delivered.

A Typical Day

• Onboard new team members by providing comprehensive training on core job functions, including systems, Parts Town culture, and fundamental part knowledge, while fostering their confidence and integration
• Your adaptability knows no bounds; you can facilitate training in person, remotely or a bit of both!
• You will provide measurable and in-depth documented feedback to leaders and the Training Team throughout the training
• You will partner with the Training Team to manage technology solutions to more efficiently train or retrain team members using asynchronous means with tracking capabilities
• You'll assist with the upkeep and updating of training documents and material
• You will create tools to evaluate comprehension and retention of knowledge, adjusting training content and timeline for team members as needed
• You will take ownership of the new hire process. This includes scheduling and communicating with new hires and management alike. As well as hosting and conducting other training programs such as Around the Town training

To Land This Opportunity

• You have previously performed the duties of a Training Facilitator, Trainer, Speaker, or an educator on a team and have received rave reviews
• You thrive in a classroom setting. Designing and delivering highly interactive and practical training sessions for adult learners is what you do best

• You're an all-star communicator, fluent in English (both written and verbal) and bring strong interpersonal and facilitation skills that keep diverse audiences engaged
• You are proficient with MS Office Suite (Outlook, Word, Excel, Power Point, and Publisher).
• You consider yourself a web wizard when using conferencing software such as Zoom, Microsoft Teams or WebEx.
• You seek data and identify patterns to better analyze training's effectiveness and adjust programs accordingly
• You have experience with a Learning Management System (Docebo, Blackboard etc.) or Knowledge Management System (Bloomfire, Confluence etc.)
• You're a planning, facilitation, and project management maven! You can set strong goals, track their progress and your self-motivation ensures they are completed on time
• You welcome opportunities to demonstrate adaptability in a fast-paced environment and are ready to learn and develop yourself as training always needs to be at the cutting edge of education
• Bonus, but not necessary: a degree in HR, training, education or a related field or knowledge of various Learning and Development methods or Adult Learning Theory
• You have a quality, high speed internet connection at home

About Your Future Team

Our Talent team's favorite pastimes include corny jokes, Disney themed puzzles and Harry Potter. We like dogs, and we like coffee...a lot (we'll hear you out on whether Dunkin or Starbucks gets your vote).

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $58,527.12-$78,309.97 ($28.14- $37.65) hourly which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.