Coordinator Care Management

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School diploma or Equivalent.

EXPERIENCE:

1. Three (3) years' experience in office coordination/administration.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Associates Degree.

EXPERIENCE:

1. Experience with medical terminology

CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Coordinates department daily operations by providing personnel support, training, and process improvement. Able to cover the front office as needed for vacations, sick days, leave of absence.

2. Provides input on front office personnel performance evaluations and recruitment.

3. Ensures daily compliance to uniformed methods and standards of department operations in line with hospital policies, objectives, CQI process, and safety.

4. Participates in administrative staff meetings with department Director.

5. Orders and Maintains appropriate economical and medical supplies and inventory for department operations.

6. Types, edits, and composes reports and correspondence of routine nature as well as matters requiring confidentiality.

7. Coordinates travel arrangements and itinerary (Director, Managers, Supervisors, Medical Director, Staff)

8. Coordinate physician, department, and personal meetings/appointments. Ensures appropriate leadership coverage as needed and prepares monthly schedules.

9. Screens telephone calls, and routes calls to appropriate party. Answer questions within area of knowledge.

10.Maintains responsibility for all incoming mail. Screens all incoming correspondence. Answers routine correspondence independently.

11. May attend meetings and take minutes.

12. Organizes interview times and locations for potential department hires.

13. Manages conference room requests and verifies the room is organized prior to scheduled meetings.

14. Reviews and enters data into Kronos, submits payroll.

15. Builds department schedules, templates.

16. Manages all grant related budget items across three campuses and keeps spreadsheets up to date for submission according to grant requirements.

17. Works directly with multiple vendors for authorization/denials in order to assist with managing departmental budget and spreadsheet for indigent fund usage across three campuses.

18. Handles queries from professional billing services for Ruby, Fairmont, and Children's Hospital.

19. Assist Care Management Director with presentations and summarizing data as needed. Provides monthly budget reports.

20. Assist Medical Director with scheduling appointments and provide support with presentations as needed.

PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Manual dexterity in order to operate office equipment.

WORKING ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

1. Ability to maintain a high level of professionalism and confidentiality at all times.

2. Ability to learn software programs such as Microsoft Office, Excel, Visio, SharePoint

3. Ability to learn new software and updates.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.