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Director, Sales Excellence

Microsoft
United States, Washington, Redmond
Jul 05, 2025
OverviewAs a Director, Sales Excellence aligned to Search and Audience Advertising Sales, you will be leading a team of Specialists aligned to the North America region. Your remit will include refining the strategic vision for the team, and playing an operational advisor role to the Head of North American Sales. This opportunity will allow you to be an inspirational people leader who can create a culture where the team can deliver their best work. You will be able to advocate for the team's needs and create strong partnerships with key stakeholders across MSA and Microsoft more broadly. This role will hone your skills in coaching and modeling strong operational rigor, creating compelling and concise naratives on business performance, define growth strategies for a successful digital advertising business, and enabling a modern sales team. This role is flexible in that you can work up to 50% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesBusiness Partnership and Enablement: Guide team to drive sales growth through business and portfolio planning. Analyze the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks. Support the integration, alignment, and execution on the actions defined in plans.Sales Motion Strategy: Enable sales teams to execute on strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contribute to operationalizing prioritized sales plans and industry solutions. Identify opportunities to generate new business and accelerate the closing of existing opportunities.Sales Coaching for Growth and Success: Coach and build relationships with sales team on executing key priorities. Engage sales managers to become more effective coaches to front-line sellers. Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts. Also contributes to optimizing sales team processes and utilization of sales tools and reporting.Insights & Reporting: Guide team to contribute to analysis on key revenue drivers (e.g., by vertical/product/geo). Leverage reporting tools to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.Sales Process Discipline: Instill process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team. Hold sales managers accountable for account plan quality, completeness, and pipeline health.Extending Executive Capacity: Represent as an internal advocate and an extension of Sales leadership. Advise on and contribute to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.You will guide your team to optimize and improve sales capabilities across supported regions. You'll oversee their partnership with leaders to remove sales roadblocks, increase customer face time, and enhance seller effectiveness.Other Embody our culture and values
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