Engineer, Operations System (IT)

Posting Date

Engineer, Operations System

General Purpose of the Job

As a member of the Enterprise DevOps Team, the Engineer, Operations System (IT) is expected to work with Dev, QA, Security and Production Operations to serve as a technical SME responsible for the Legacy and Cloud-based services within the company.

• Weigh software patterns, architectures and configuration against security and operational considerations.

• Work within a collaborative, team-based DevOps approach to help design, build, implement and improve DaVita's offerings

• Identify opportunities to improve and automate processes, systems and code

• Create the design, implementation, and ongoing management of systems that deliver against requirements for functionality, scalability, performance, and reliability.

• Show, through communication, practice and example, how DevOps and Cloud can deliver improved speed, flexibility and quality.

• Work closely with strategic planning groups to provide future technologies direction that fits executive vision.

• Develop and define process and procedure to proactively manage pre-production and production environments.

Role and Responsibilities

• Administration and maintenance of deployment tools: SQL Combine, LanDesk or similar.

• Work with Project Management, QA, and Release Management to plan deployments of multiple projects to Production Environment and identify any risks or issues.

• Repair and recover from software deployment failures. Coordinate and communicate with impacted user base or teams.

• Develop, Design, and maintain automation tools using programming, database or scripting languages to improve Production deployments.

• Ability to effectively use defect tracking tools (ServiceNow, Jira, HP-ALM, or similar) to help with resolution of production related issues/problems.

• Support and enhance SCM processes and procedures needed to support the Software development teams.

• Knowledge of SDLC (Software Development Life Cycle), and other SCM methodologies such as Agile, Waterfall.

• Coordinate the creation of software branches for parallel development and the use of labels to identify formal builds using Team Foundation Server, StarTeam.

• Work with Project Management team to plan development of multiple projects in the source control tool and identify any risks or issues.

• Perform software builds and deployments in to multiple environments.

• Support frequent after-business hours deployment activities.

• Forward Plan the release windows and cycles across a portfolio

• Manage risks and resolves issues that affect release scope, schedule and quality

• Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations

• Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates

• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes

• Manage relationships and coordinate work between different teams at different locations

• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews

• Organize and coordinate complex releases that comprise of cross-functional teams and a multitude of interrelated and independent application and/or infrastructure changes

• Ensure resource (people and technology) requirements in support of a release are met. Ensure risk mitigation practices are in place (i.e. back out/contingency planning)

• Provide on-going written and verbal release status updates to various levels of the organization.

• Communicate release details and schedules to the Business as required

• Negotiate, plan and manage all release activities

• Maintains the release schedule for all core services and ensure alignment across key partners and vendors.

• Continually work towards making improvements in the release process

• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.

• Participate in CAB meetings to discuss release scope and/or roadblocks

• Researches new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs

• Serve as an escalation point for all issues and questions associated with a specific release

• Ability to be flexible and use subject matter experts, circumstantial evidence and sound judgment to mitigate risks by adjusting releases and/or release management process requirements

• Uses post release reviews to improve and provide input into adjusting the release management process Support IT initiative to take work off the system (through elimination, automation, or move to self service)

• Assist in updating and documenting key policies, processes, and procedures Identify areas for improvement and integration in key processes

Skills

• 5+ years' experience and proficiency with Legacy DevOps and Cloud (Google Cloud preferred) including...

• Software development experience including language proficiency, GitOps familiarity and coding/testing best practices

• Cloud-native and hybrid-Cloud approaches

• Microservice delivery and operation including polyglot database architectures

• CICD and release management

• Technical capabilities with...

  • Jenkins, TFS, Bitbucket

  • Business Intelligence: Informatica, Netezza

  • Modern CICD tooling

  • Kubernetes

  • VM migration, image creation/management (e.g. Packer) and highly available operation

  • Relational and NoSQL databases

  • Core networking concepts and application

  • Core security best practices

Education

• BS in Computer Science or equivalent experience

Skills

• Ability to interface/coordinate with development lanes, QA, and IT Operation

• Must be knowledgeable with deployment tools

• Must be familiar with production support environment

• Ability to work with limited supervision and direction

• Experience with defect tracking software and automated build tools

• Successful candidate will be highly technical, analytical, and enjoy problem solving

Nice to Haves:

Familiar with basic T-SQL commands (Oracle and/or MS SQL Server)

Knowledgeable with version control tools and branching/labeling strategies

Scripting experience in VBS, PowerShell, ANT, MSBuild, etc.

Tools/Languages:

• BODE

• Team City/Jenkins

• MSBuild/ANT

• Team Foundation Server/StarTeam

• InstallShield & MSI

• VBS, PowerShell, Batch files

• Compiling software through popular IDE/Command line (Visual Studio/XCode)

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.

• Clinical outcomes consistently ranked above the national average.

• Award-winning education and training across multiple career paths to help you reach your potential.

• Performance-based rewards based on stellar individual and team contributions.

• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

About Information Technology

The Information Technology Department designs, develops and maintains software programs required to keep DaVita on the leading edge of medical technology. DaVita's Information Technology Department has both clinic facing and non-clinic facing subgroups that provide our clinician teammates the tools to provide quality patient care. DaVita IT utilizes designers, developers, system architects, project managers, application architects, nurses, trainers and many more professionals to incorporate the technology needs of our clinicians, business and physician customers.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

To learn more about our Village and the world of dialysis, click here.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-SM5

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.