Ambulatory Program Manager

Job Summary:

The Department of Psychiatry is seeking an individual to provide operational and administrative leadership for the Department of Psychiatry, Child & Adolescent Division, Ambulatory programs. The Ambulatory Program Manager reports directly to Section Administrator of Ambulatory, Integrated and Community Services. The Ambulatory program is one of the fastest growing programs in our Division and supports 60+ faculty members. This complex division works closely with Children's Hospital Colorado (CHCO) to provide mental health services in the Ambulatory settings including outpatient, partial hospitalization programs, eating disorders programs, and medical day treatment across the CHCO service areas.

The Ambulatory Program Manager (1.0 FTE) will work closely with the Section Administrator to meet the aggressive 5-year CHCO strategy to expand Outpatient services to 6 specialty areas. The program also includes growing research and philanthropic development and collaboration with hospital operations to optimize program efficiency and long-term sustainability. The Program Manager will work with the Section Administrator and hospital partners to create pro formas, staffing plans, staff supervision, contracts, and procure and manage philanthropic support. The Program Manager will partner with 6 faculty Program Directors on day-to-day activities aimed at implementing continuous data-driven quality improvement, increasing engagement, manage budgets, and optimize program support and access.

Key Responsibilities:

• Work with the Ambulatory leadership and CHCO operational teams to identify and implement strategies for improving communication, workflows, services, programs, and access.
• Manage and supervise ongoing clinical, educational, evaluation and research projects, monitoring task delegation, progress, and completion.
• Coordinate grant administration activities (e.g., budget agreements, contracts, data summarizes, report preparation) across agencies or funders.
• Monitor program budgets and provide financial analyses and projections to inform sustainable growth and innovation in clinical care.
• Work with Section and Division Administrative leadership team to coordinate all onboarding and HR details for new faculty, staff, and trainees.
• Identify and analyze data necessary to track clinical access, volume, outcomes, and quality metrics. Create reporting tools and systems for real-time tracking of key program metrics.
• Coordinate with the revenue cycle team to develop guidelines to provide feedback and support to the clinical team and solicit suggestions to improve the clinical enterprise.
• Responsible for monitoring productivity standards for clinical faculty including updating job descriptions as needed.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of 2-3 days per week on campus and as needed for in-person meetings.

Why Join Us:

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education, and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu.

The Department of Psychiatry is one of the largest units in the UCD-SOM and is comprised of 5 Divisions. The CU Department of Psychiatry sets the standard for Education and Training of leaders in psychiatry and mental health care, conducts ground-breaking Research that aims to eradicate suffering due to psychiatric and substance use disorders, provides ready access to state of-the-art mental health preventions and interventions across the continuum of care, and collaborates with the community and other key stakeholders to promote well-being among all Coloradans. We accomplish this vision in a manner that respects, values and advocates for the dignity and worth of each individual and family.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• A bachelor's degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
• Three (3) years or more of project management or business/project analyst experience.
• One (1) year of experience with budgeting, managing clinical financials, and managing grant expenditures.

A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Master's degree in organizational leadership, health care, project management, public health, or related field from an accredited institution.
• Process improvement and quality assurance/improvement experience.
• Experience with CU programs (Smartsheet, REDCap, Qgenda, Amion, EPIC, MyBI, AX, CU Marketplace, Concur Travel & Expense, HCM, PeopleSoft Finance, Axiom) and MS Office or similar programs.
• One (1) or more years of experience in academic medical center settings.

Knowledge, Skills, and Abilities:

• Outstanding organizational and communication skills.
• Experience with innovative team management approaches.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Knowledge, experience, and ability to manage complex information and computer systems.
• A demonstrated ability to organize and complete complex projects and to work under tight deadlines.
• Ability to work independently and as a member of a team, handle a fast-paced environment.
• Ability to problem solve, troubleshoot, and think critically.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position.

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address.

Questions should be directed to: Randy Pyers, randal.pyers@cuanschutz.edu

Screening of Applications Begins:

Screening begins immediately and continues until position is filled. For best consideration, apply by July 30^th, 2025.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $70,550 - $89,740.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.