Network Manager

Founded in 1971, Gypsum Management & Supply, Inc. (GMS) is the leading North American specialty distributor of interior building products. Our product offerings of wallboard, ceilings and complementary construction products are designed to provide a comprehensive solution for our core customer- building contractors who install our products in commercial and residential buildings. GMS's operating model enables GMS to continue to grow and expand in scope, while maintaining a high level of customer service, promoting an entrepreneurial culture, and preserving the customer intimacy of a local business.

GMS and its family of companies operate a network of nearly 300 building product distribution yards, and more than 100 tool sales and service centers, for customers across the U.S. and Canada. The Field Support Center in Tucker, Georgia serves each GMS location, providing the support needed to enable local teams to deliver outstanding service to contractors and builders in their local communities.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with state and local law.

Position Summary:

The Network Manager is responsible for managing the collaborative design, development, support, implementation and management of the GMS network and network team services. Responsibilities include overseeing the day-to-day support of the network infrastructure, performance monitoring, network metrics, network team projects and deliverables. This position is accountable for alignment of IT priorities and resources with business direction, timeline, and budget commitments.

Duties & Responsibilities:

• Design, implement and manage the network infrastructure, including components such as switches, routers, waps, and other networking devices.
• Line Management of the company's IT network staff, including holding regular appraisals.
• Strategic planning (medium and long term) based on company objectives to keep in line with new developments in IT.
• Firewall administration and overall internal network security.
• Managing Network ticketing queue and timely resolution of tickets with team.
• Maintenance of remote location network connectivity to datacenters and monitoring their performance.
• Planning and monitoring of scheduled network maintenance to keep devices current and secured.
• Project Management for network projects working with other teams to meet business timelines and application requirements.
• Financial Planning, including managing the relevant IT budget and providing costing for all future developments and upgrades that are network related.
• Review monthly circuit and network costs and run rates vs. what has been contracted.
• After hours and weekend support escalations.
• Establish and maintain an on-call rotation for the network team.
• Occasional travel to remote locations for network related tasks and escalations such as company acquisitions, significant network outage resolution, significant maintenance events requiring the team's involvement.

Basic Qualifications:

• Bachelor's degree in computer systems or related IT field required
• Minimum of 5 years of related network management experience required
• Minimum of 10 years of related network related position experience required
• Demonstrated knowledge of operating systems
• Demonstrated knowledge of LAN / WAN / WIFI knowledge and TCP / IP protocols
• Demonstrated knowledge of major networking components, network operating systems and basic computer hardware components
• Demonstrated knowledge of project management in a network setting

Core Competencies:

• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
• Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements:

• Must be able to remain in a stationary position in an office environment 90% of the time.
• Will frequently move about inside the office to access files, office machinery, etc.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.

Required Cognitive Skills:

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to receive and analyze information.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.

Benefits & Perks:

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

This job description is subject to change at any time.

EQUAL OPPORTUNITY EMPLOYER

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.